Carlos Santiago
New York
Summary
Results-driven Overnight Team Lead with a proven record in team supervision, process improvement, and employee engagement. Enhanced overnight productivity through effective task delegation and fostering a collaborative work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Overnight Team Lead
Walamart
Geneva, NY
04.2022 - 06.2026
- Stocked shelves efficiently, ensuring optimal inventory levels and product rotation.
- Collaborated with team members to maintain cleanliness and safety standards in the warehouse.
- Monitored stock levels, identifying discrepancies and assisting in inventory management processes.
- Organized product displays to enhance customer accessibility and maximize sales potential.
- Supervised overnight team operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices in customer service and inventory management.
- Implemented process improvements, enhancing stock replenishment efficiency during overnight shifts.
- Coordinated with management to develop strategies for optimizing labor allocation and minimizing operational costs.
- Led daily team briefings, communicating goals and fostering a collaborative work environment.
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
- Enhanced employee retention through supportive leadership and prioritizing open communication channels.
Overnight Stocker
Walmart
Geneva, NY
08.2017 - 04.2020
- Stocked shelves efficiently, ensuring optimal product availability and organization.
- Collaborated with team members to maintain cleanliness and safety standards in stock areas.
- Assisted in unloading delivery trucks, verifying inventory accuracy against shipment invoices.
- Trained new staff on stocking procedures, safety protocols, and equipment operation.
Packer
Cherrybundi
Geneva, NY
06.2016 - 09.2016
- Maintained a clean and organized work environment, promoting safety and productivity.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Packer
Emmi Roth USA
Penn Yan, NY
08.2014 - 10.2014
- Operated packaging machinery to ensure efficient and accurate product packing.
- Maintained quality control standards by inspecting products for defects before packaging.
- Collaborated with team members to streamline packing processes and improve workflow efficiency.
- Trained new packers on equipment usage and safety protocols to enhance team performance.
Material Handler
Zotos International Inc.
Geneva, NY
12.2012 - 05.2014
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to streamline material handling procedures, enhancing overall workflow efficiency.
- Conducted regular inspections of equipment to maintain safety standards and minimize operational disruptions.
- Coordinated with cross-functional teams to support production schedules and meet project deadlines effectively.
Stocker, Cashier
Ralphs Food Warehouse
Puerto Rico
05.2010 - 05.2014
- Organized product displays to enhance customer accessibility and maximize sales potential.
- Stocked shelves efficiently, ensuring optimal inventory levels and product rotation.
- Collaborated with team members to maintain cleanliness and safety standards in the warehouse.
- Monitored stock levels, identifying discrepancies and assisting in inventory management processes.
- Trained new staff on stocking procedures and safety protocols to ensure compliance and efficiency.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Alfonso Cata Martinez
Maunabo PRSkills
- Team motivation
- Scheduling expertise
- Strong leadership
- Employee engagement
- Positive attitude
- Teamwork
- Problem-solving abilities
- Reliability
- Team collaboration
- Excellent communication
Accomplishments
- Supervised team of 16 staff members.
- Achieved good result through effectively helping with the job assign.
- Documented and resolved problem which led to complete the expectation.
Certification
- Licensed forklift- cisorlift- electric paletjack -and walking stacker overnight Team lead
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Overnight Team Lead
Walamart
04.2022 - 06.2026
Overnight Stocker
Walmart
08.2017 - 04.2020
Packer
Cherrybundi
06.2016 - 09.2016
Packer
Emmi Roth USA
08.2014 - 10.2014
Material Handler
Zotos International Inc.
12.2012 - 05.2014
Stocker, Cashier
Ralphs Food Warehouse
05.2010 - 05.2014
High School Diploma -
Alfonso Cata Martinez