Carlos Santiago
Chicago,IL
Summary
Professional Summary
Motivated and detail-oriented Health Sciences student at DePaul University with a strong foundation in customer service, retail operations, project coordination, and healthcare. Experienced in cashiering, inventory management, stocking, and delivering exceptional customer experiences in fast-paced environments. Completed a Construction Project Management internship, gaining hands-on experience in project coordination, communication, scheduling, and team collaboration. Dedicated UI Health volunteer with a commitment to compassionate service and patient-centered care. Proficient in Microsoft Excel and Microsoft Word, with strong organizational, problem-solving, and leadership skills. Holds a Healthcare Management Certificate from Cornell University and is passionate about building a career in healthcare administration, business operations, and leadership while continuously contributing to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fullfillment
Target
Chicago, IL
06.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Fulfill online customer orders by accurately locating, picking, packing, and preparing merchandise for pickup and shipping.
- Operate Zebra handheld technology to manage orders, verify inventory, and improve fulfillment efficiency.
- Maintain high accuracy standards while meeting productivity goals in a fast-paced retail environment.
- Collaborate with team members across departments to ensure timely order completion and exceptional customer satisfaction.
- Perform quality inspections on merchandise before packaging to minimize errors and ensure customer satisfaction.
- Assist customers with product locations and order inquiries while providing professional customer service.
- Follow safety, inventory, and operational procedures to support efficient daily store operations.
Project Management Intern
Capital One Construction – Cornerstone Contracting
Chicago, IL
06.2025 - 08.2025
- Assisted project managers with project coordination, scheduling, documentation, and job-site operations.
- Prepared project documents using Microsoft Excel and Microsoft Word.
- Strengthened teamwork, communication, and organizational skills through hands-on construction experience.
- Coordinated tasks and priorities to ensure projects and daily operations were completed on time.
- Assisted in planning, organizing, and tracking progress toward team goals.
- Collaborated with team members to solve problems and improve efficiency.
- Managed multiple responsibilities in a fast-paced environment while meeting deadlines.
- Communicated effectively with coworkers and supervisors to support successful project completion.
- Identified challenges and implemented solutions to maintain workflow and productivity.
- Demonstrated strong organizational, time management, and leadership skills.
- Adapted quickly to changing priorities and business needs.
Seasonal Retail Cashier
Potash Markets
Chicago, IL
11.2024 - 04.2025
- Delivered excellent customer service, processed transactions accurately, handled cash, and maintained organized work areas.
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Operated cash registers and processed cash, credit, and debit transactions accurately.
- Assisted customers with purchases, returns, and general inquiries.
- Maintained a clean and organized checkout area.
- Balanced cash drawers and followed company cash-handling procedures.
- Worked collaboratively with team members to ensure a positive customer experience.
Construction Leader/Project Management Intern
One Summer Chicago
Chicago, IL
04.2023 - 09.2024
- Led daily activities and collaborated with crews while developing leadership and teamwork skills.
- Assisted project managers with coordinating daily construction activities and monitoring project progress.
- Participated in project planning, scheduling, and task tracking to support on-time project completion.
- Conducted site visits to observe construction operations, safety procedures, and quality standards.
- Collaborated with contractors, subcontractors, and project teams to ensure effective communication and workflow.
- Maintained project documentation, meeting notes, and progress reports using Microsoft Excel and Microsoft Word.
- Supported budget tracking, material coordination, and project logistics.
- Identified and helped resolve project challenges while contributing to efficient project execution.
- Developed knowledge of construction management principles, project coordination, leadership, and risk management in a professional environment.
Education
Bachelor of Science - Health Sciences, Public Health Sciences
DePaul University
Chicago, IL06-2029
High School Diploma -
Prosser Career Academy
Chicago, IL06-2025
Skills
- Computer skills,Microsoft Excel, Microsoft Word
- Leadership, Verbal communication, Communication, Teamwork
- Customer Service, Cash Handling
- Project Coordination, Organization
- Adaptability, Time Management
- English, Spanish
- Multitasking Abilities, Calm under pressure
- Critical thinking, Decision-making
Accomplishments
- Healthcare Management Certificate – Cornell University (eCornell)
- Dean's List
- Honor Roll – Four Consecutive Years (High School)
- Graduated High School with a 3.7 GPA
- Completed Three Years of Electrical Technology Coursework
- Construction Project Management Internship Completed
- Active Volunteer – UI Health
- Microsoft Excel Proficiency
- Microsoft Word Proficiency
- Customer Service and Retail Operations Experience
- Cash Handling and Point-of-Sale (POS) Experience
- Inventory Management and Stock Replenishment Experience
- Strong Record of Teamwork, Leadership, and Problem Solving
- Bilingual (English/Spanish)
Certification
- Healthcare Management Certificate – Cornell University
- OSHA 30-Hour General Industry
- CPR & First Aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Healthcare Administration, Fitness, Soccer, Swimming, Cooking, Music
Timeline
Fullfillment
Target
06.2026 - Current
Project Management Intern
Capital One Construction – Cornerstone Contracting
06.2025 - 08.2025
Seasonal Retail Cashier
Potash Markets
11.2024 - 04.2025
Construction Leader/Project Management Intern
One Summer Chicago
04.2023 - 09.2024
Bachelor of Science - Health Sciences, Public Health Sciences
DePaul University
High School Diploma -
Prosser Career Academy
Leadership & Community Service
- JV/Varsity Soccer Captain, Led teammates, encouraged accountability, and promoted teamwork.
- Communities United, Volunteer, 2021, 2022
- Central Romero, Volunteer, 2025
Awards
Chicago Promise Scholarship ($20,000/yr)– DePaul University
High School Soccer Completion- 3 Years Varsity Captain, 3 years Girls Varsity Manager
IBEW Renewable Energy Fund's High School Photovoltaic Fundamentals Course
- Successfully completed foundational training in photovoltaic (solar energy) systems and renewable energy technologies.
- Developed an understanding of solar panel components, system operation, and basic photovoltaic installation principles.
- Learned electrical safety practices, industry standards, and safe work procedures for renewable energy applications.
- Gained knowledge of energy efficiency, sustainable power generation, and the role of solar energy in modern electrical infrastructure.
- Applied technical problem-solving and critical thinking skills through hands-on activities and classroom instruction.
- Strengthened teamwork, communication, and professionalism while working in a collaborative learning environment.
- Built a strong foundation for future education and career opportunities in the electrical, construction, and renewable energy industries.