Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Sierra-Gonzalez

Atlanta,GA

Summary

Versatile and results-driven professional with extensive experience across the culinary and automotive sectors, notably at Jr Crickets and Napa Autocare Ctr. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional multitasking and problem-solving skills. Proven track record in improving service delivery and operational efficiency, underpinned by a strong foundation in team leadership and customer service excellence.

Overview

7
7
years of professional experience

Work History

Cook

Jr Crickets
01.2025 - 02.2025
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Automotive Technician

Napa Autocare Ctr
07.2024 - 11.2024
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Manager

J Solutions Caruel Auto Brokers
04.2019 - 09.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Assistant Manager

Rays Electric & Remodeling
02.2019 - 12.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Technician

Solo Motor Sports
03.2018 - 01.2019


  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Education

Aviation Technician -

Aviation Institute of Maintenance
Duluth, GA

High School Diploma -

Brookwood Highschool
Snellville, GA
2019

Skills

  • Customer service
  • Cooking
  • Multitasking and organization
  • Supply restocking
  • New hire training
  • Operations management
  • OSHA
  • Labor management
  • Health and safety compliance
  • ServSafe certified
  • Calm demeanor
  • Teamwork and collaboration
  • Decision-making
  • Team leadership
  • Strategic planning
  • Shift scheduling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cook

Jr Crickets
01.2025 - 02.2025

Automotive Technician

Napa Autocare Ctr
07.2024 - 11.2024

Manager

J Solutions Caruel Auto Brokers
04.2019 - 09.2021

Assistant Manager

Rays Electric & Remodeling
02.2019 - 12.2019

Technician

Solo Motor Sports
03.2018 - 01.2019

Aviation Technician -

Aviation Institute of Maintenance

High School Diploma -

Brookwood Highschool

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Carlos Sierra-Gonzalez