Carlos Soto
Las Vegas
Summary
Results-driven Security Officer with over five years of experience in emergency response and law enforcement collaboration. Skilled in problem-solving, team training, and maintaining order, consistently delivering exceptional customer service while enhancing safety protocols.
Overview
9
9
years of professional experience
Work History
Security Officer
Westgate Las Vegas Resort & Casino
Las Vegas
06.2022 - Current
- Conducted regular patrols to ensure safety of guests and staff.
- Assisted in emergency response procedures during incidents.
- Collaborated with local law enforcement on security concerns.
- Prepared detailed incident reports for management review.
- Enforced property rules and regulations to maintain order.
- Provided excellent customer service while addressing guest inquiries.
- Trained new security officers on protocols and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
Security Officer
Planet Hollywood
Las Vegas
03.2017 - 06.2022
- Monitored premises for security breaches and unauthorized access.
- Conducted regular patrols to ensure safety of guests and staff.
- Assisted in emergency response procedures during incidents.
- Collaborated with local law enforcement on security concerns.
- Prepared detailed incident reports for management review.
- Enforced property rules and regulations to maintain order.
- Provided excellent customer service while addressing guest inquiries.
- Trained new security officers on protocols and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced safety regulations while patrolling assigned areas on bicycle.
- Performed first aid when necessary due to injuries sustained by victims or suspects.
- Assisted with crowd control efforts during large gatherings or demonstrations.
Education
Desert Rose High School
Las Vegas, NVSkills
- Incident reporting
- Crowd control
- Law enforcement collaboration
- Security risk assessment
- Team training
- Attention to detail
- Problem solving
- Effective communication
- Conflict resolution
- Customer service
- Fluent in Spanish
- First aid and CPR certified
- Emergency response
- Patrol procedures
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Security Officer
Westgate Las Vegas Resort & Casino
06.2022 - Current
Security Officer
Planet Hollywood
03.2017 - 06.2022
Desert Rose High School