Carlos Soto Sanchez
Summary
Hard driven and ready to learn, putting the focus on the job is always the number one priority. Many different abilities have been learned from jobs in the past that help inside and outside of work. Teamwork is a key in any job and it's really important to do your part so no one else has to do extra work for you. Listening, taking notes, and asking questions is crucial in any job to make sure the customer is satisfied and also to keep the company in good standards. Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Top Wolf Exteriors
08.2022 - 10.2023
- Trained and mentored new sales representatives.
- Attended Adjuster appointments to assess damages on claim
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Indulged in upselling endeavors to increase revenue.
Salesperson
Stanley Steemer
02.2022 - 09.2022
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Logged reports, expenses, receipts, and sales in the company database.
Sales, Marketing and Alliances Manager
Mota Vazquez Landscaping
04.2019 - 11.2021
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Maintained records related to invoices, and schedule availability.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Parts Salesman
John Deere Tractor Sales
11.2019 - 03.2020
- Inspected parts for defects, removing damaged parts and replacing them with new ones.
- Reached out to vendors outside the usual network to find parts unavailable from traditional sources.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Processed and reshelved return orders, checking for discrepancies, potential usage, and internal issues.
Fulfillment and Customer Service
Target
02.2019 - 12.2019
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Maintained compliance with company safety policies and called violations to attention of management.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Operated frequency scanners to track shipment progression and input data into shipping system.
Cap 2 and Customer Service
Walmart
03.2018 - 12.2018
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
- Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise, and signing and pricing merchandise.
- Counted supplies in the stock room and posted totals to inventory records using RF scanner.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Mens and Kids Associates
Tj Maxx
03.2017 - 03.2018
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
- Promoted store credit card to guests to make there shopping experience better
Education
High School Diploma -
Wauconda High School
Wauconda, ILCollege Credit - Firefighting
Tech Campus
College Of Lake County Skills
- Cross-selling products and services
- Network development
- Account servicing
- Lead prospecting
- Sales process
- Client Service
- Sales management
Certification
-
Certified Forklift
-
Bleeding Control
-
Bloodborne Pathogens
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Top Wolf Exteriors
08.2022 - 10.2023
Salesperson
Stanley Steemer
02.2022 - 09.2022
Parts Salesman
John Deere Tractor Sales
11.2019 - 03.2020
Sales, Marketing and Alliances Manager
Mota Vazquez Landscaping
04.2019 - 11.2021
Fulfillment and Customer Service
Target
02.2019 - 12.2019
Cap 2 and Customer Service
Walmart
03.2018 - 12.2018
Mens and Kids Associates
Tj Maxx
03.2017 - 03.2018
High School Diploma -
Wauconda High School
College Credit - Firefighting
Tech Campus
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