Carlos Terraza
Oceanside,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicates professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Operation Manager
Western Exterminator Company
02.2005 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
High School Diploma -
Vista High School
Vista, CA06.1994
Skills
- Scheduling and Planning
- Team Leadership
- Conflict Resolution
- Customer Retention
- Payroll Administration and Timekeeping
- Performance Evaluations
- Managing Operations and Efficiency
- Training and Development
- Inventory Control
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Operation Manager
Western Exterminator Company
02.2005 - Current
High School Diploma -
Vista High School
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