Carlos Toribio
Queens,NY
Summary
Insightful manager with a proven track record of directing and improving operations through effective employee motivational strategies and strong policy enforcement. Possesses a deep understanding of best practices, market trends, and regulatory requirements within the industry. Talented leader who approaches business planning and problem-solving with a highly analytical mindset. Friendly doorman prioritizing security and safeguarding premises by actively engaging with building residents and guests. Offers top-notch residential concierge services, anticipating individual resident needs for personalized delivery. Projects an approachable and trustworthy image while promoting advanced knowledge of building codes and deescalation procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Doorman
Lenox Terrace
2022.03 - Current
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
Manager
Food Dynasty Supermarket
2021.09 - 2023.04
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Realtor
Elephant Real State
2020.09 - 2021.08
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
Audio Visual Technician
Pasión Por Cristian La Roca
2017.06 - 2021.08
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Pulled and terminated variety of cables.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Performed service and system maintenance as directed.
- Trained many new employees according to company standards.
Promoter
Club Demo Services
2020.09 - 2021.01
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Motivated team members to meet and exceed sales targets.
- Demonstrated and explained a variety of products to over 200 customers daily to persuade customers to purchase product.
- Demonstrated Products to average of 250 people per day.
Busboy
La Cremaillere
2016.09 - 2018.12
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Audio Technology - Audiology
SAE Institute
Manhattan, NYHigh School -
Byram Hills High School
Armonk, NY07.2020
Skills
- Customer Experience
- Professional Development
- Critical Thinking
- Creative Solutions
- Time Management
- Guest Satisfaction
- Guest Registration
- Staff Management
- Scheduling and Coordinating
- Sound Mixing
- Equipment Installation
- Sound Operations
- Video Conferencing
Certification
Blueprint reading
Graphic design
Photography
Robotics
FL studio
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Doorman
Lenox Terrace
2022.03 - Current
Manager
Food Dynasty Supermarket
2021.09 - 2023.04
Realtor
Elephant Real State
2020.09 - 2021.08
Promoter
Club Demo Services
2020.09 - 2021.01
Audio Visual Technician
Pasión Por Cristian La Roca
2017.06 - 2021.08
Busboy
La Cremaillere
2016.09 - 2018.12
High School -
Byram Hills High School
Audio Technology - Audiology
SAE Institute