Enmanuel Bazan JR
Summary
Friendly and diligent Doorman with 3.5 years of experience whom interacts with building residents and guests to maintain security and safeguard premises. Offers quality residential concierge services and proactively anticipates individual resident needs to personalize delivery. Projects approachable and professional image in appearance and demeanor and promotes advanced knowledge of building codes and deescalation procedures.
Overview
4
4
years of professional experience
Work History
Doorman
Richland Management Co
11.2019 - 08.2023
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel when deemed necessary
Education
High School Diploma -
Great Neck South High School
Great Neck, NY06.2019
Skills
- Critical Thinking
- Customer Experience
- CCTV Systems
- Guest Satisfaction
- Time Management
- Guest Accommodations
- Directing Callers
- Conflict Resolution
- Safety and Security
Timeline
Doorman
Richland Management Co
11.2019 - 08.2023
High School Diploma -
Great Neck South High School
Similar Profiles
Telesforo GutierrezTelesforo Gutierrez
Driver at Waste Management Richland LandfillDriver at Waste Management Richland Landfill
Kevin LaveryKevin Lavery
Gas Technician at Waste Management Richland LandfillGas Technician at Waste Management Richland Landfill
Tyvan MedleyTyvan Medley
Forklift Operator at Waste Management Richland LandfillForklift Operator at Waste Management Richland Landfill
Gabrielle SalasGabrielle Salas
Doorman at Fred's Bar and GrillDoorman at Fred's Bar and Grill
Joel David Ramos VelázquezJoel David Ramos Velázquez
Doorman at Hotel Del Coronado, Curio Collection By HiltonDoorman at Hotel Del Coronado, Curio Collection By Hilton