Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Carlos Trevino

Carlos Trevino

Fargo,ND

Summary

Adaptable and enterprising Job Title with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Overview

5
5
years of professional experience

Work History

Kitchen Manager

M&H Gas Stations
11.2022 - Current
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maximized quality assurance by completing frequent line checks.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Developed unique events and special promotions to drive sales.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Shift Lead

Dairy Queen Grill & Chill
01.2019 - 02.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Completed performance valuations to identify weakness and develop improvement strategies.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Developed and implemented new processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.

Education

Ged - Gen. Ed

North High,
Salinas, CA

Skills

  • Customer Service
  • Standardized Recipes
  • Food Preparation and Safety
  • Kitchen Equipment Operation
  • Shipment Preparation
  • Order Delivery Practices
  • Inspection and Observation
  • Equipment Maintenance
  • Diverse Beverage Knowledge
  • High-Volume Dining
  • Cost Control
  • Room Preparation
  • Order Accuracy
  • Verbal and Written Communication
  • Food Item Purchasing
  • Disciplinary Action
  • Menu Planning
  • Food Plating and Presentation
  • Kitchen Scheduling
  • Safe Food Handling
  • Portion Sizes
  • Inventory Coordination
  • New Employee Recruitment
  • Team Leadership
  • Productivity Improvements
  • Sales and Marketing
  • Performance Monitoring
  • Meal Monitoring
  • Waste Reduction
  • Food Preparation Management
  • Shift Scheduling
  • Policy and Procedure Enforcement
  • Vendor Relationship Management
  • Staff Training
  • Purchasing Strategies
  • Guest Relations
  • Cleaning and Sanitation
  • Performance Improvement
  • Equipment Condition Evaluations
  • Brand Loyalty
  • First Aid Knowledge
  • Food and Beverage Management
  • Expediting Orders
  • Portioning Understanding
  • Attention to Detail
  • Multitasking and Organization
  • Health Code Compliance
  • Strategic Planning
  • Recruitment and Hiring
  • Station Preparation
  • Process Improvement
  • Inventory Control
  • Staff Management
  • Portion Standards
  • Serve Customers
  • Employee Performance Evaluations
  • Supply Ordering and Management
  • Calm and Pleasant Demeanor
  • Fire Safety Regulations
  • Delegating Assignments and Tasks
  • Managing Reservations and Large Parties
  • Investigating Complaints
  • Food Challenges
  • Front of House Management
  • Cook Foods
  • Portion and Cost Control
  • Labor and Overhead Cost Estimation
  • Teamwork and Collaboration
  • Developing Special Dishes and Recipes
  • Catering Services
  • Anticipating Problems
  • Maintain Food Safety
  • Managing Deliveries
  • Counting Money
  • Cost Estimation
  • Customer Needs Assessments
  • Training
  • Sanitation
  • Menu Pricing and Writing

Timeline

Kitchen Manager

M&H Gas Stations
11.2022 - Current

Shift Lead

Dairy Queen Grill & Chill
01.2019 - 02.2022

Ged - Gen. Ed

North High,

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Carlos Trevino