Carlos Uribe
Norwalk,CT
Summary
Passionate and innovative bartender with over a decade of experience crafting memorable guest experiences through expertly curated drinks and exceptional service. Renowned for creating unique cocktails using modern techniques such as foams with an iSi, garnish creation with a dehydrator, and fat-washed infusions. Skilled at fostering lasting guest relationships that drive repeat business, I am dedicated to bringing creativity and professionalism to a dynamic team while continuously elevating the bar experience for every guest.
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Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Bartender
Happy Monkey BY Jean George
01.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Lead Bartender
La Plage Restaurant
01.2021 - 01.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Lead Bartender
Basso
01.2020 - 01.2021
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Prime American Kitchen and Bar
01.2018 - 01.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Fortina Pizza
01.2014 - 01.2018
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Education
Security + - Cybersecurity
CompTIA
ON-LINE12-2024
Professional Certificate - Informaton Security
University Of Connecticut
ON-LINE04-2024
High School Diploma -
Greenwich High School
Greenwich04-2013
Skills
- Upselling strategies
- Craft cocktail preparation
- Fast learner
- Cocktail development
- Professional appearance
- Engaging personality
- New hire training
- Classic cocktails
- Clear and effective communication
- Ordering bar supplies
- Conversant in Spanish and English
Certification
SY0-701 - CompTIA Security+
UConn Cybersecurity Boot Camp Certificate, 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Bartender
Happy Monkey BY Jean George
01.2022 - Current
Lead Bartender
La Plage Restaurant
01.2021 - 01.2022
Lead Bartender
Basso
01.2020 - 01.2021
Bartender
Prime American Kitchen and Bar
01.2018 - 01.2020
Bartender
Fortina Pizza
01.2014 - 01.2018
SY0-701 - CompTIA Security+
UConn Cybersecurity Boot Camp Certificate, 2024
Security + - Cybersecurity
CompTIA
Professional Certificate - Informaton Security
University Of Connecticut
High School Diploma -
Greenwich High School
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