CARLOS VALENTIN ACOSTA
Peoria,AZ
Summary
Qualified and professional store manager with over five years of experience in database administration. Strong creative and analytical skills for innovative problem-solving and attention to detail. Exceptional leadership abilities dedicated to streamlining operations, reducing costs, and enhancing organizational efficiency. Utilizes independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader efficiently operates departments to achieve goals. Proven track record of matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Lumber Liquidators
08.2021 - Current
- Helping the store achieve or exceed sales and profit goals on a daily, monthly, and annual basis while adhering to all company policies, procedures, governmental regulations, and customer service expectations. Database administration managing daily operations of high-volume retail store with an average monthly budget of $300,000.00
- Built the logic for a streamlined ad-serving platform that scaled achieving a 100% increase in ratings and sales winning 2 years in a row in our leader circle
- Implemented inventory control measures, reducing shrinkage by 100% and maintaining optimal stock level. Daily sales floor activities, the selling process, providing excellent customer service, and for assisting in the warehouse/stockroom and providing sales support duties as required.
- Analyzed sales trends and customer feedback to develop and execute store specific marketing strategies and project management
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Responsible for the overall management, supervision, and operations of the store in the absence of the Store Manager. This is a considered a "key carrier" position and is responsible for opening and closing the store and the routine handling of bank deposits
- Outstanding telephone skills. Ability to drive/operate a forklift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Art And Design/ Computer Science
Long Beach Cal State
High School Diploma -
Reid High School
Skills
- Team Leadership
- Staffing Training
- Sales Analysis
- Strategy Development
- Customer Service
- Relation Building
- Visual Merchandising
- Store Layout
- Conflict Resolution, Problem-Solving
- Computer Software Proficiency
- Customer relationship management (CRM, SAP)
- Project Management Tools
- Strong Communication
- Bilingual Spanish
- Scheduling and planning
- Microsoft office expertise
- Strategic thinking
- Graphic and media design
- Verbal and written communication
- Time management, Problem-solving
- Customer service and satisfaction
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Project management abilities, Reporting and documenting
- Performance evaluation
- Operational planning
Timeline
Assistant Manager
Lumber Liquidators
08.2021 - Current
Bachelor of Science - Art And Design/ Computer Science
Long Beach Cal State
High School Diploma -
Reid High School
Similar Profiles
John HolbrookJohn Holbrook
Senior Sales Associate at Lumber LiquidatorsSenior Sales Associate at Lumber Liquidators
Brenden Luis FloresBrenden Luis Flores
Store Manager at Lumber LiquidatorsStore Manager at Lumber Liquidators
Daniel HebertDaniel Hebert
Retail Sales Associate at Lumber LiquidatorsRetail Sales Associate at Lumber Liquidators