Carlos Valeriano

Work History

UPS

Miami, FL

03.2023 - Current

Ensured compliance with all applicable federal, state, and local laws and regulations related to safe driving practices.
Monitored driver performance and provided guidance on safety measures.
Developed effective training programs for new drivers.
Provided feedback on employee performance and identified areas of improvement.
Intervened in situations involving unsafe or improper driving practices or procedures.
Coached drivers on proper techniques for loading and unloading cargo safely.
Implemented disciplinary actions when necessary according to company policies.
Tracked driver behavior, timekeeping and attendance.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Conducted annual driver performance reviews and compiled development plans to help drivers reach and maintain required standards.

UPS

Miami, FL

09.2021 - 03.2023

Ensured that daily dispatch operations ran smoothly and efficiently.
Scheduled, assigned, and monitored the work of dispatchers.
Tracked and reported on dispatcher performance metrics.
Maintained accurate records of dispatched vehicles, drivers, routes.
Coordinated with other departments to ensure smooth inter-departmental communication.
Generated weekly reports on dispatcher productivity and performance metrics for senior management review.
Planned out driver routes ahead of time, which cut down on mileage and reduced costs.
Scheduled loads according to priority and available equipment.
Dispatched drivers to meet daily delivery needs for company customers.

UPS

Miami, FL

06.2021 - 09.2021

Directed and supervised team of 15 employees in daily operations.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Enforced company standards on attendance, productivity, and quality assurance.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Evaluated employee performance through periodic reviews and documented results accordingly.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Monitored employee productivity to provide constructive feedback and coaching.
Provided ongoing training to address staff needs.
Reviewed completed work to verify consistency, quality and conformance.

UPS

Miami, FL

06.2019 - 06.2021

Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Stacked boxes onto pallets in an efficient manner.
Maintained a clean work environment by removing debris from the loading dock area.
Assisted in training new employees on package handling processes.
Sorted packages to appropriate slide, line or belt for final distribution.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Assisted in loading delivery trucks with prepared packages.