Summary
Overview
Work History
Education
Skills
Certification
Languages
Education and Training
Accomplishments
Timeline
Generic

Carlos Vega

Austin,TX

Summary

Reliable Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and loss prevention strategies. Excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. Ready to leverage abilities in a new role to drive success and operational excellence.

Outgoing and personable with natural ability to build strong customer relationships and communicate effectively. Possesses solid understanding of roofing materials and techniques, combined with aptitude for sales and negotiation. Committed to delivering exceptional service and driving sales growth to benefit clients and company.

Offering strong interpersonal skills and natural ability to build rapport, eager to learn and develop in roofing sales environment. Brings foundational understanding of sales principles and customer relationship management, ready to use and develop communication and negotiation skills in Desired Position role.

Developed persuasive communication and customer relationship management skills in competitive roofing sales environment. Proven track record of identifying client needs and providing tailored solutions. Looking to transition into new field, leveraging skills in client engagement and problem-solving to drive success in diverse settings.

Professional roofing sales expert with solid track record in driving sales growth and building lasting client relationships. Known for strong communication skills, in-depth product knowledge, and ability to adapt to changing market demands. Highly reliable team player focused on achieving results and exceeding client expectations. Strong in negotiation, customer service, and managing multiple projects effectively.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Roofing Salesperson

Roof Royale
01.2025 - Current
  • Increased customer satisfaction by providing thorough consultations and accurate project estimates.
  • Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
  • Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
  • Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
  • Improved sales performance by tailoring presentations to suit individual client needs and preferences.
  • Provided exceptional customer service by addressing concerns promptly and professionally during all stages of the project.
  • Streamlined internal processes related to project management, increasing overall efficiency and productivity levels among team members.
  • Consistently met or exceeded monthly sales quotas through effective prospecting techniques and relationship-building strategies.
  • Continuously updated product knowledge through industry research, supplier training sessions, and trade shows participation.
  • Expanded company''s reach within the local market through networking events and community involvement initiatives.
  • Developed strong relationships with suppliers, negotiating favorable pricing and materials for projects.
  • Educated customers on the benefits of various roofing products, resulting in informed decisionmaking.
  • Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
  • Generated new business through targeted marketing efforts, resulting in an increased client base.
  • Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
  • Utilized advanced negotiation tactics when closing deals or resolving disputes between parties involved in roofing projects.
  • Maintained detailed records of sales activities and client interactions, improving overall organization and efficiency.
  • Proactively identified potential opportunities for growth within existing accounts, resulting in increased upsell and cross-sell activities.
  • Collaborated with team members to complete projects efficiently and on time, ensuring customer satisfaction.
  • Contributed to a positive work environment by actively participating in team meetings and sharing best practices among colleagues.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Key Holder

Dollar General Market
10.2024 - Current
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Used Point of Sale register system to complete transactions.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Counted and balanced registers.
  • Trained, managed and motivated employees to promote professional skill development.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Supervised bank deposits and security procedures to support store opening and closing.

Education

High School Diploma -

Austin Community College
Austin, TX
05-2024

Skills

  • Drawer counting
  • Opening and closing coordination
  • Cash handling accuracy
  • Loss prevention strategies
  • Team building
  • Marketing initiatives
  • Cross-selling products and services
  • Sales software proficiency
  • Referral marketing
  • Sales presentations
  • Profit generation
  • Negotiation
  • Active listening
  • Sales demonstration
  • Objection handling
  • Sales process
  • Adaptive selling techniques
  • Follow-up communications
  • Up-selling
  • Customer relationship building
  • Sales analytics
  • Customer care
  • Prospecting skills
  • Sales strategy development
  • Social selling
  • Relationship building
  • Complaint handling
  • Customer service
  • Client relationship building
  • Goal-oriented mindset
  • Roofing expertise
  • Sales strategies
  • Project estimation
  • Contract preparation
  • Time management
  • Interpersonal communication skills
  • Customer relations
  • Customer experience enhancement
  • Product and service knowledge
  • Sales consultation
  • Client service
  • Complex Problem-solving
  • Client engagement
  • Strategic planning
  • Social media marketing
  • Product and service sales
  • Event participation
  • Customer retention
  • Relationship management
  • Closing techniques
  • Customer needs assessment
  • Records management
  • Sales development
  • Performance improvement
  • Sales expertise
  • Process improvement
  • Customer success management
  • Market trends
  • Account management
  • Cold calling
  • Relationship selling
  • Territory management
  • Lead prospecting
  • Account servicing
  • Sales closing
  • Network development
  • Business development
  • Product merchandising
  • Negotiation tactics
  • Product promotions
  • Strategy development
  • Personnel training
  • Territory growth
  • Systems and software expertise
  • Retention strategies
  • Sales funnel management
  • Client account management
  • Contract negotiations
  • Regulatory compliance
  • Promotional planning
  • Lead generation
  • Competitor research
  • Sales forecasting
  • Proposal development
  • Closing talents
  • Expense reporting
  • Type marketing
  • Type industry expertise
  • Territory sales
  • Customer retention abilities

Certification

  • Intro To Auto Tech 1
  • Marketing
  • Accounting

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Education and Training

false

Accomplishments

  • Grew territory from $number to $number.
  • Collaborated with team of Number in the development of Project name.
  • Documented and resolved Issue which led to Results.

Timeline

Roofing Salesperson

Roof Royale
01.2025 - Current

Key Holder

Dollar General Market
10.2024 - Current

High School Diploma -

Austin Community College

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Carlos Vega