Carlos Velasquez
Phoenix,AZ
Summary
Reliable Ticket Sales Representative offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at selling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in ticketing software and flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Ticket Sales Representative
Grand Canyon University Box Office
08.2023 - Current
- Helped coordinate and facilitate season ticket sales for men's basketball after a historic season.
- Involved in game day operations and ticket sales across numerous campus sports (basketball, baseball, softball, soccer, theatre)
- Proficient in Microsoft Office and Paciolan ticketing software. Provided consistent service to customers in person or through the phone.
Freight Team Associate / Cashier
Tractor Supply
08.2022 - 05.2023
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
Package Handler
UPS
04.2020 - 01.2022
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
Sports and Entertainment Management -
Grand Canyon University
Phoenix, AZ12.2024
Skills
- Building rapport
- Ticket Sales
- Customer Service
- Microsoft Office
Clubs / Involvement
Grand Canyon University Sports and Entertainment Business Club
- Attended workshops and events hosted by professionals within the industry to garner a better understanding of the ins ans outs of the sports business world
- Volunteered at Diamondbacks Race Against Cancer, helping with pre-race registration and post-race awards
- Volunteered at the NASCAR Championship Weekend in hospitality and sales roles.
Timeline
Ticket Sales Representative
Grand Canyon University Box Office
08.2023 - Current
Freight Team Associate / Cashier
Tractor Supply
08.2022 - 05.2023
Package Handler
UPS
04.2020 - 01.2022
Sports and Entertainment Management -
Grand Canyon University
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