CARLOS VICUINA
Miami,FL
Summary
Detail-oriented Warehouse Manager with extensive experience in operations, supervision, and inventory control. Expertise in training teams, enforcing safety standards, and resolving operational challenges to enhance efficiency. Background spans healthcare and retail sectors, fostering a commitment to accountability and teamwork.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Warehouse Supervisor
Univision Communications Inc.
Doral, FL
01.2018 - Current
- Lead and train warehouse employees while maintaining safety, productivity, and quality standards.
- Supervise daily warehouse operations, including receiving, stocking, picking, packing, and shipping.
- Developed employee work schedules to ensure adequate coverage, monitored performance, and provided coaching to improve team effectiveness.
- Coordinate incoming and outgoing shipments with vendors, carriers, and internal departments.
- Maintain accurate inventory through cycle counts, audits, and proper organization.
- Ensure compliance with OSHA safety regulations and company policies.
- Resolved operational issues to maintain workflow efficiency and minimize disruptions.
- Monitored productivity, order accuracy, and inventory accuracy to support operational goals.
Supervisor
Kendall Regional Medical Center
Kendall, FL
09.2017 - 01.2018
- Supervised daily patient transportation operations and ensured quality patient care.
- Facilitated daily huddles to set expectations and resolve operational concerns.
- Conducted department walk-throughs to identify and resolve transportation issues and delays.
- Created daily assignments and followed up with staff to ensure completion.
- Developed daily assignments and monitored staff progress to ensure timely completion.
- Managed and approved Kronos timekeeping and schedule changes.
- Resolved customer service concerns to enhance patient satisfaction.
- Conducted daily and hourly rounds throughout the hospital.
Lead Transporter
Baptist Health South Florida
Miami, FL
10.2016 - 09.2017
- Dispatched transportation assignments for the shift.
- Partnered with nurse supervisors and managers to maintain patient safety and quality standards.
- Monitored employee breaks to ensure compliance with meal period regulations.
- Documented incidents and patient transportation rescheduling.
- Trained new employees on hospital procedures, expectations, and policies.
- Resolved customer service concerns to uphold patient satisfaction standards.
- Conducted daily and hourly rounds to assess operational efficiency across hospital departments.
Area Investigator
Sports Authority
Deerfield Beach, FL
01.2014 - 07.2016
- Conducted internal and external investigations leading to successful apprehensions of suspects.
- Worked with other retailers to identify patterns and potential organized retail crime activity.
- Conducted regional store visits to identify high-shrink departments and opportunities for improvement.
- Facilitated weekly meetings with store managers to address current issues and implement policy changes.
- Performed regional store visits to pinpoint high-shrink departments and recommend targeted improvement strategies.
- Promoted open-door communication with store teams and management.
Loss Prevention Associate
Lowe's
Miami, FL
01.2010 - 12.2014
- Conducted daily safety and operational audits to ensure compliance and identify risks.
- Performed database investigations to pinpoint loss prevention opportunities and enhance security measures.
- Collaborated with safety teams to uphold stringent audit standards and improve overall safety protocols.
- Worked with safety teams to maintain high audit standards.
- Addressed hazardous-material and safety compliance issues.
Asset Protection Specialist
The Home Depot
06.2000 - 01.2010
- Facilitated hiring and training of new employees across two districts to enhance team readiness.
- Partnered with law enforcement on organized retail crime investigations.
- Executed internal and external apprehensions to ensure compliance with security protocols.
- Conducted safety and operational audits to identify risks and opportunities.
- Monitored shrink departments and identified affected products and areas.
- Monitored shrink departments to pinpoint affected products and areas, enabling targeted loss prevention strategies.
- Conducted regional store visits to assess high-shrink locations and implement corrective measures.
- Supported hiring and training of new employees across two districts.
Education
High School or Equivalent -
American Academy
Miami, FLSkills
- Warehouse & Operations:
- Warehouse Management
- Inventory Control
- Shipping & Receiving
- Order Fulfillment
- Picking & Packing
- Stock Rotation
- Warehouse Distribution
- Logistics
- Transportation Management
- Loading & Unloading
- Leadership:
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- SAP
- QuickBooks
- Kronos
- Warehouse Management Systems
- ERP Systems
- Safety & Equipment:
- Data entry
- Barcode Scanners
- Workplace Safety
- Forklift Operation
- Forklift Safety
- Pallet Jack
- Heavy Equipment
- RF Scanners
- Technology:
- Equipment Troubleshooting
- Manual Handling
- Team Management
- Staff Supervision
- Staff training
- Scheduling
- Time Management
- Operations Management
- Continuous Improvement
- Cross-functional collaboration
- Teamwork
- Customer service management:
- Customer Service
- Loss Prevention
- Loss Mitigation
- Operational Audits
- Returns management
- Quality assurance
Personal Information
- Availability: Willing to relocate anywhere
- Work Permit: Authorized to work in the United States
- Visa Status: Authorized to work in the United States for any employer.
Certification
Forklift Certification, Pallet Jack Certification, CPR Certification
LANGUAGES
English, Spanish — Bilingual
ADDITIONAL INFORMATION
Authorized to work in the United States for any employer.
Timeline
Warehouse Supervisor
Univision Communications Inc.
01.2018 - Current
Supervisor
Kendall Regional Medical Center
09.2017 - 01.2018
Lead Transporter
Baptist Health South Florida
10.2016 - 09.2017
Area Investigator
Sports Authority
01.2014 - 07.2016
Loss Prevention Associate
Lowe's
01.2010 - 12.2014
Asset Protection Specialist
The Home Depot
06.2000 - 01.2010
High School or Equivalent -
American Academy