Carlos Wilson
Opelika
Summary
Professional sales expert with strong background in automotive sales. Adept at building relationships, understanding customer needs, and closing deals to drive revenue. Skilled in negotiation, inventory management, and customer service. Known for reliability, adaptability, and collaborative teamwork to achieve sales targets and enhance customer satisfaction.
Professional educator with experience in fostering supportive and effective learning environment. Proven track record of enhancing student engagement and academic success through collaboration with faculty and adaptability to evolving classroom needs. Strong skills in communication, organization, and instructional support. Known for reliability and results-driven approach in educational settings.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Professional with expertise in jewelry sales and consultation. Strong ability to understand customer needs and provide tailored solutions. Skilled in maintaining high standards, collaboration, and adaptability in dynamic environments. Proven track record in inventory management, product knowledge, and fostering long-term client relationships.
Overview
18
18
years of professional experience
Work History
Used Car Sales Associate
Opelika Byrider
11.2024 - 02.2025
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Educated customers on warranty options, guiding them towards informed decisions that best suited their needs.
- Boosted sales through effective negotiation skills and personalized recommendations based on customer needs.
- Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
Jewelry Consultant
Kay Jewlerys
08.2020 - 11.2024
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
- Developed a loyal client base by consistently delivering exceptional service and maintaining strong relationships with customers.
- Conducted regular cleaning and maintenance of jewelry displays to maintain an appealing showroom appearance for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Teaching Assistant
Auburn City Schools
09.2018 - 10.2023
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Assistant Store Manager
Men's Wearhouse
04.2013 - 05.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
Shoe Show
03.2009 - 02.2013
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Sandwich Artist
SUBWAY®Restaurants
02.2007 - 02.2009
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Beauregard High School
Opelika, AL05-2007
Skills
- Strong negotiation skills
- Sales presentations
- Sales strategy development
- Cold calling
- Positive attitude
- Relationship building
- Mentoring students
- Helping students with special needs
- Merchandise presentation
- Inventory control
- Consultative sales
- Teamwork
Timeline
Used Car Sales Associate
Opelika Byrider
11.2024 - 02.2025
Jewelry Consultant
Kay Jewlerys
08.2020 - 11.2024
Teaching Assistant
Auburn City Schools
09.2018 - 10.2023
Assistant Store Manager
Men's Wearhouse
04.2013 - 05.2018
Assistant Store Manager
Shoe Show
03.2009 - 02.2013
Sandwich Artist
SUBWAY®Restaurants
02.2007 - 02.2009
High School Diploma -
Beauregard High School
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