Juan Manuel Toro
Boynton Beach,FL
Summary
Automotive sales professional prepared for success in used car sales. Known for delivering top-notch customer service and effectively managing client relationships. Strong team collaborator with results-driven mindset, ensuring adaptable performance in dynamic environments.
Outgoing and personable, with knack for building rapport and trust with potential customers. Understands importance of product knowledge and customer service, demonstrating strong communication and persuasion skills. Committed to helping customers find perfect vehicle to meet their needs and ensuring positive buying experience.
Developed customer-focused sales techniques and effective communication strategies in fast-paced sales environment. Looking to transition into new field by leveraging skills in relationship-building and problem-solving. Focused on delivering outstanding customer service and achieving strong results in new professional challenge.
Overview
2
2
years of professional experience
Work History
Used Car Sales Associate
National Car Store
06.2024 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
- Boosted sales through effective negotiation skills and personalized recommendations based on customer needs.
- Enhanced buyer experience by offering test drives and facilitating seamless purchase transactions from start to finish.
- Utilized digital marketing strategies to promote available inventory online, reaching a wider audience of potential buyers.
- Organized and executed successful promotional events, attracting more potential buyers to the dealership.
- Contributed to team success by consistently surpassing individual sales targets and contributing towards overall dealership goals.
- Collaborated with service department to address any mechanical issues promptly, ensuring customer satisfaction and maintaining the dealership''s reputation for quality.
- Exceeded monthly sales quotas through proactive outreach efforts such as phone calls, emails, and social media engagement with prospective buyers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Used Car Sales Associate
Keys Motors
01.2024 - 05.2024
- Boosted sales through effective negotiation skills and personalized recommendations based on customer needs.
- Maximized profit margins while maintaining fairness in pricing by conducting regular market research and competitive analysis.
- Improved inventory management by implementing efficient tracking methods, ensuring accurate records and streamlined processes.
- Strengthened relationships with lending institutions to offer a broader range of financing options for clients.
- Achieved high levels of customer satisfaction through timely follow-ups and addressing any concerns or issues postsale.
- Contributed to team success by consistently surpassing individual sales targets and contributing towards overall dealership goals.
- Exceeded monthly sales quotas through proactive outreach efforts such as phone calls, emails, and social media engagement with prospective buyers.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Used Car Sales Associate
MV Used
02.2023 - 11.2023
Education
Graphic Designer And Marketing - Graphic Design
Javeriana University
Cali, Colombia01-2012
Skills
- Strong negotiation skills
- Sales presentations
- Sales strategy development
- Cold calling
- Social media promotion
- Client follow-up
- Deal structuring
- Effective closing techniques
- Customer service
- Social media marketing
- Product demonstrations
- Closing deals
- Teamwork and collaboration
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Attention to detail
- Multitasking Abilities
- Active listening
- Verbal and written communication
- Detail-oriented
- Flexible hours
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Used Car Sales Associate
National Car Store
06.2024 - Current
Used Car Sales Associate
Keys Motors
01.2024 - 05.2024
Used Car Sales Associate
MV Used
02.2023 - 11.2023
Graphic Designer And Marketing - Graphic Design
Javeriana University
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