CARLOS YEPEZ
Orlando,FL
Summary
Results-driven and experienced sales professional with a strong background in team leadership, customer relationship management, and achieving ambitious sales targets. Proven success in driving revenue growth, optimizing sales strategies, and delivering exceptional customer experiences. Skilled in building high-performing teams, closing complex deals, and fostering long-term client relationships. Excellent communication and negotiation skills with a passion for exceeding sales goals. Seeking a sales-driven role where I can leverage my leadership and sales expertise to drive business expansion and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Executive
CH International LLC
04.2024 - 09.2024
- Established and maintained strong customer relationships to drive repeat business.
- Utilized upselling and cross-selling techniques to increase sales volume.
- Analyzed customer needs and delivered tailored solutions, improving customer satisfaction.
- Successfully closed high-volume deals through strategic negotiation and follow-ups.
- Conducted cost-benefit analysis and maintained consistent inventory management.
Co-Owner
G.R.U.L DBA Mr Fries Man
01.2021 - 02.2024
- Directed daily operations including sales, staffing, and inventory control.
- Recruited, trained, and managed staff, ensuring high performance and compliance.
- Led business development efforts, increasing profitability through targeted strategies.
- Resolved customer issues efficiently, boosting brand reputation and loyalty.
- Implemented employee evaluation systems to recognize and promote top talent.
Driver / Warehouse Orders
DHL / Metropolitan Delivery Corp.
01.2019 - 01.2021
- Ensured timely delivery of packages along optimized routes to reduce fuel costs.
- Trained new drivers in customer service and logistics protocol.
- Maintained accurate delivery logs and ensured secure handling of packages.
- Operated warehouse equipment and assisted in order processing and inventory.
Sales Executive
Steen Group, LLC (SteelSeries and Bullguard)
01.2015 - 01.2019
- Boosted annual revenue by 25% through strategic sales initiatives.
- Built and maintained client relationships that led to sustained business growth.
- Collaborated with internal teams to streamline product delivery and support.
- Provided valuable product feedback from clients to improve offerings.
Education
Certification - Home Inspection
Gold Coast Schools
Doral, FL11.2022
High School Diploma - undefined
Ronald W. Reagan/Doral Senior High School
Doral, FL06.2015
Skills
- Leadership and team management
- Strategic planning and execution
- Operational efficiency improvement
- Customer service excellence
- Budgeting and financial analysis
- Problem-solving and decision-making
- Performance improvements
- Supervision and training
- Leadership and team building
- Calm under pressure
- Safety assurance
- Recruiting and hiring
Timeline
Sales Executive
CH International LLC
04.2024 - 09.2024
Co-Owner
G.R.U.L DBA Mr Fries Man
01.2021 - 02.2024
Driver / Warehouse Orders
DHL / Metropolitan Delivery Corp.
01.2019 - 01.2021
Sales Executive
Steen Group, LLC (SteelSeries and Bullguard)
01.2015 - 01.2019
Certification - Home Inspection
Gold Coast Schools
High School Diploma - undefined
Ronald W. Reagan/Doral Senior High School
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