CARLOS DAVILA
Houston,TX
Summary
Proven General Sales Manager with over 20 years of experience in the automotive industry.
Strong expertise in developing teams with a high level of synergy across all departments of
a successful dealership to increase profitability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Sales Manager
Reliance Nissan
07.2024 - 01.2025
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
General Sales Manager
GULFGATE DCJR
09.2018 - 02.2024
- As the General Sales Manager was responsible for developing a strong management team to increase sales and improve overall dealership performance
- This included increasing revenues and developing outstanding customer experience to promote customer retention as well as gain market share
- I am required to stay up to date with the most current laws and regulations to comply and protect the dealership and its assets
- Additional requirements included managing inventory by tracking age and floor plan impact, acquiring the most suitable inventory for the dealership market, understand operation expense and find opportunity to lower cost, assist with fixed operations, and maintain a high level of customer and employee satisfaction.
Finance Director
GULFGATE DCJR
10.2012 - 09.2018
- As the Finance Director I was responsible for directing the flow of contracts to various lenders, ensuring contracts in transit were being funded in a timely manner, and cultivate and maintain relationships with various lenders and lending institutions
- During my time as Finance Director, I was able to increase the Finance and Insurance income average per unit of retail from $1200 per vehicle to $2900 per vehicle
- Additional responsibilities included training and assisting finance managers on customer information compliance, learning and selling vehicle service contracts, and overall assisting customers in their vehicle buying experience.
Finance Director
FREDY KIA
06.2009 - 10.2012
Sales Associate / Finance Manager
COWBOY KIA
01.2004 - 06.2009
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Leadership
- Goal Setting
- Competitive Analysis
- Sales Training
- Advertising and marketing
- Policy Enforcement
- Verbal and written communication
- Analytical problem solver
- Rapport and relationship building
Certification
- May 2023 - NADA Academy Graduate
- Ram Expert
- Jeep Expert
- Chrysler Expert
- Dodge Expert
- Stellantis Certified General Sales Manager
Languages
Spanish
Native or Bilingual
REFERENCES
JENNIFER FRIDAY
Director of Sales F&I, Ally
281-210-7645
BRENT SCHOUTEN
District Manager, Assurant Dealer Services
713-582-4729
PATRICIA PRUNEDA
Business Development Officer, Santander Consumer USA
832-509-7696
DALE EARLY
Dealer Principal, Hyundai of Silsbee
281-389-8272
Timeline
General Sales Manager
Reliance Nissan
07.2024 - 01.2025
General Sales Manager
GULFGATE DCJR
09.2018 - 02.2024
Finance Director
GULFGATE DCJR
10.2012 - 09.2018
Finance Director
FREDY KIA
06.2009 - 10.2012
Sales Associate / Finance Manager
COWBOY KIA
01.2004 - 06.2009
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