Summary
Overview
Work History
Education
Skills
Programs
Languages
Timeline
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Carlos E. Duarte Pablos

Ciudad De México,CDMX

Summary

Dynamic professional with a proven track record at AT&T México, excelling in project management and customer relationship management. Successfully led marketing campaigns that enhanced brand visibility and achieved operational KPIs. Known for strong problem-solving abilities and effective communication, driving impactful results in business development and sales initiatives.

Overview

9
9
years of professional experience

Work History

New Business Development Coordinator

AT&T México
04.2025 - Current
  • Lead and coordinate the contract execution process for new Value added service partnerships.
  • Exploratory testing of potential new Value added services prior to launch.
  • Assisted in developing and maintaining client relationships through effective communication strategies.
  • Coordinated scheduling for meetings and events to support business development initiatives.
  • Collaborated with team members on proposals, presentations, and marketing materials.

Marketing Coordinator for Acquisition, RT & W.

AT&T México
02.2023 - 03.2025
  • Assisted in developing and executing marketing campaigns to enhance brand visibility for Value added Services
  • Coordinated the creation of social media content, ensuring alignment with overall marketing strategy.
  • Analyzed campaign performance metrics to inform future marketing strategies.
  • Developed visually engaging marketing materials to support product launches and promotions in PDV and Digital
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.

Insurance Analyst

AT&T México
11.2018 - 01.2023
  • Analyzed product performance and profitability metrics to inform strategic decisions.
  • Coordinated cross-functional efforts across sales, billing, and logistics with third-party providers.
  • Monitored advertising campaigns to ensure alignment with commercial objectives.
  • Led issue resolution processes and implemented operational improvements.
  • Managed pricing communication and ensured timely updates for the insurance partner.

Sales Executive

AT&T México
02.2017 - 10.2018
  • Delivered excellent customer service, maintaining strong satisfaction and loyalty metrics (NPS).
  • Achieved 100% of operational KPIs and performance objectives.
  • Met and exceeded sales targets for five distinct postpaid product lines.

Education

Bachelor - Business Administration

Universidad Autónoma De Baja California
12-2014

Skills

  • Customer engagement strategies
  • Project coordination
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication
  • Creative thinking

Programs

  • Project
  • Planner
  • Microsoft 365
  • Power Query
  • CRM
  • Power BI


Languages

English
Professional Working

Timeline

New Business Development Coordinator

AT&T México
04.2025 - Current

Marketing Coordinator for Acquisition, RT & W.

AT&T México
02.2023 - 03.2025

Insurance Analyst

AT&T México
11.2018 - 01.2023

Sales Executive

AT&T México
02.2017 - 10.2018

Bachelor - Business Administration

Universidad Autónoma De Baja California

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Carlos E. Duarte Pablos