Carlos Henrique Pinheiro
Duluth,GA
Summary
Trilingual, dynamic and articulate server recognized for exceptional leadership. Cultivated strong customer relationships and efficiently resolved issues, enhancing client satisfaction. Proven ability to multitask and maintain order accuracy, contributing to a positive dining experience and earning numerous customer recommendations.
Overview
1
1
year of professional experience
Work History
Server
Karibe Mexican Grill
08.2023 - 12.2024
- Maintained high-quality service in all customer dealings.
- Demonstrated expertise in leadership.
- Addressed sudden problems with speed and efficiency.
- Demonstrated proficiency in three languages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Madison Central High School
Madison, MississippiSkills
- Trilingual skills
- Extremely well-spoken and Articulate
- Positive interaction and attitude with workforce and clientele
- Showcased leadership proficiency
- Efficient responses to unexpected issues
- Immense passion for client satisfaction, rewarding great fame between clients
- Team member support
- Order delivery practices
- Hostess support
- Professional appearance
- Multitasking and organization
- Strong work ethic
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Karibe Mexican Grill
08.2023 - 12.2024
Madison Central High School
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