Carlos Hernandez
Victorville,CA
Summary
Dynamic Automotive Technician with extensive experience at Tesla, adept at diagnosing and repairing electrical and mechanical systems. Proven ability to enhance vehicle performance through troubleshooting and preventive maintenance. Strong attention to detail and exceptional communication skills foster positive customer relationships and ensure high-quality service delivery.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Automotive Technician
Danis Mobile Auto Repair
01.2017 - Current
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance..
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
S2 Service Technician
Tesla
01.2024 - 03.2025
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Liaised with internal departments to optimize productivity and efficiency.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Education
Tesla S.T.A.R.T. - Tesla Vehicles
12-2023
- Honor Roll
- Relevant Coursework: Operation, theory, and repair of Tesla electric vehicles.
- Ranked in Top 1% of class
Associate of Science - Automotive Technology
07-2023
- Relevant Coursework: Engine performance, automatic and manual transmission, electrical diagnostics and repair, brake and suspension maintenance and repair, hybrid and electric vehicle repair.
- Ranked in Top 1% of class
Skills
- Courtesy inspection
- System repairs
- EPA requirements
- Alignments experience
- Bay maintenance
- Electrical failure repairs
- Inspecting vehicles
- Ticket writing
- Refurbishing skills
- Calibration
- Parts replacement
- Hazardous waste management
- Quality assurance
- Engine rebuilds
- Replacing filters
- Attention to detail
- Road testing
- Soldering skills
- Electrical experience
- Safety awareness
- Heavy lifting
- Troubleshooting and Diagnostics
- Verbal and written communication
- Problem-solving
- Vehicle maintenance
- Brake system repair
- Writing work tickets
- Preventive maintenance services
- Heating and air conditioning
- Fuel systems
- Glass replacement
- Multitasking and organization
- Gasket replacements
- Detecting refrigerant leaks
- Electrical circuits diagrams
- Changing tires
Certification
- Certified Service Technician, Tesla - 01/24 - 03/2025
Languages
Spanish
Native or Bilingual
Timeline
S2 Service Technician - Tesla
01.2024 - 03.2025
Automotive Technician - Danis Mobile Auto Repair
01.2017 - Current
Rio Hondo College - Tesla S.T.A.R.T., Tesla Vehicles
Victor Valley College - Associate of Science, Automotive Technology
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