Carlos Ismael Cervantez
Redwood City
Summary
Proven success in enhancing operational efficiency at Synthego, adept in strategic sales knowledge and problem-solving abilities. Demonstrated expertise in system monitoring and fostering team collaboration. Achieved significant improvements in process optimization and inventory management, leveraging strong data entry skills and adaptive teamwork to exceed employer expectations. Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills.
Overview
16
16
years of professional experience
Work History
Supply Chain / Warehouse Operator/ GMP
Synthego
07.2022 - Current
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Implemented rigorous quality control procedures to maintain high standards in product development and testing.
- Handled sensitive biomaterial samples following proper safety protocols, mitigating risk of contamination or accidents.
- Remained up-to-date with new advances in biotechnology to develop new techniques, products or practices.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Conducted regular audits of warehouse operations to ensure compliance with industry standards and regulations.
- Supported environmental sustainability initiatives by promoting recycling efforts within the facility and adhering to waste disposal guidelines.
Office Manager, DMV Clerk
Hansa Trading International Auction City
01.2009 - 05.2022
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered constant flow of customer calls with up to multiple calls in queue per minute
- Described DMV related documentation to customers, thoroughly explaining details and care of their Vehicle Donation Process
- Confirmed information from licenses by checking vehicles databases and questioning details with applicants
- Prepared reports by collecting, analyzing and summarizing information
- Provided basic technical support resolving issues for clients on variety of company products
- Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements
- Reported on daily office activities to help executives stay on top of dynamic conditions and make proactive decisions
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Education
High School Diploma -
East Palo Alto Academy
East Palo Alto, CA2005
Skills
- Account management
- Strategic sales knowledge
- System monitoring
- Documentation
- Problem-solving abilities
- Adaptive team player
- Data Entry
- Forklift Operation
- Warehouse Safety
- Shipping and receiving
- Quality Control Procedures
- Attention to Detail
Timeline
Supply Chain / Warehouse Operator/ GMP
Synthego
07.2022 - Current
Office Manager, DMV Clerk
Hansa Trading International Auction City
01.2009 - 05.2022
High School Diploma -
East Palo Alto Academy
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