Carlos Julio Mena
McKinney,TX
Summary
Results-driven business administration graduate with a strong work ethic and proven negotiating skills. Demonstrated ability to manage interpersonal relationships effectively, ensuring customer satisfaction while adhering to business regulations. Committed to fostering a harmonious work environment and addressing client needs efficiently. Seeking opportunities to leverage expertise in customer service and negotiation within a dynamic organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lyft Driver
Self-employeed
McKinney, TX
02.2024 - Current
- Enjoy servicing customers.
- Assisted with travel and transportation needs.
- Enjoy interesting conversations when appropriate
Seasonal Delivery Driver
UPS
McKinney, TX
11.2023 - 12.2023
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Driver
Uber
All Areas, New Zealand
12.2019 - 03.2022
- Responded to specific locations at designated times to handle customer reservations.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Truck Driver
Staffline NZ Limited
Auckland, New Zealand
08.2021 - 02.2022
- Delivered customer orders to homes and places of business within established time frames.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
Truck Driver
Adecco Personnel Ltd
Auckland, New Zealand
02.2021 - 08.2021
- Delivered customer orders to homes and places of business within established time frames.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Truck Driver
Staffline NZ Ltd.
Auckland, New Zealand
11.2020 - 02.2021
- Delivered customer orders to homes and places of business within established time frames.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
Transit Bus Driver
Birkenhead Transport Limited
Auckland, New Zealand
12.2018 - 12.2019
- Operated and maintained buses transporting passengers across city and county.
- Supported riders with disabilities by operating transportation assistance equipment.
- Maintained safe driving habits to protect property and general public on roadways.
- Received and submitted passenger fares.
Real Estate Agent
Sisal Real Estate Agency
Queretaro, Mexico
11.2017 - 11.2018
- Showed residential properties and explained features, value and benefits of available homes.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Presented properties to potential buyers to address questions or concerns.
- Successfully sold two properties and rented five others during a highly volatile election year climate.
Consultant
Self Employed
Queretaro, Mexico
01.2012 - 12.2017
- Worked in market research and financial consultancy
- Provided various clients with financial studies and market research reports addressing specific client objectives.
- Collaborated with various departments to achieve client vision and marketing objectives.
- Responsible for sales while proposing solutions to clients
Education
Diploma - Business
Auckland University
Auckland, New Zealand05.1995
Bachelor of Business Administration - Business
Instituto Tecnologico Autonomo De Mexico
Mexcio City, Mexico06.1991
Skills
- Dependable and Reliable
- Courteous and Polite Demeanor
- Service-Driven
- Effective Issue Resolution
- Passionate About Animals
- Spanish Language Fluency
- Enhanced Physical Agility
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- CDL Class A - TX - Issued 01/2024
- TX Class C Drivers License - Issued 08/2023
- Full Class 2 New Zealand Drivers License - (2019)
Timeline
Lyft Driver
Self-employeed
02.2024 - Current
Seasonal Delivery Driver
UPS
11.2023 - 12.2023
Truck Driver
Staffline NZ Limited
08.2021 - 02.2022
Truck Driver
Adecco Personnel Ltd
02.2021 - 08.2021
Truck Driver
Staffline NZ Ltd.
11.2020 - 02.2021
Driver
Uber
12.2019 - 03.2022
Transit Bus Driver
Birkenhead Transport Limited
12.2018 - 12.2019
Real Estate Agent
Sisal Real Estate Agency
11.2017 - 11.2018
Consultant
Self Employed
01.2012 - 12.2017
Diploma - Business
Auckland University
Bachelor of Business Administration - Business
Instituto Tecnologico Autonomo De Mexico
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