Shaquille Fuentes
Austin,TX
Summary
Professional with excellent interpersonal skills. Works in a timely and efficient manner to see tough jobs through to completion. Focused. Successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
Overview
12
12
years of professional experience
Work History
Lyft Driver
Lyft
Austin, TX
05.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Uber Driver
Uber
Panama City, FL
07.2020 - 04.2023
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Food Preparation Worker
Sacred Heart Hospital On The Emerald Coast
Panama City, FL
06.2018 - 03.2019
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Waiter
TGI Fridays
Panama City, FL
02.2017 - 03.2018
- Assisted co-workers whenever possible.
- Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Effectively listened to, understood and clarified guest concerns and issues.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Monitored guest for intoxication and immediately reported concerns to management.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Upheld highest standard for cleanliness of glass and silverware.
- Operated all kitchen equipment adeptly.
- Consistently kept kitchen areas clean and free of debris and water.
- Routinely removed trash and debris from restaurant.
- Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
- Sorted, soaked and washed flatware.
- Emptied and maintained trashcans and outdoor dumpster area.
- Bussed and reset tables and kept dining room and work areas clean.
- Quickly set up and cleared tables and stocked all service stations.
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Stocked and maintained cleanliness of stations.
- Served beverages, breads and butter and replenished items as necessary.
- Folded napkins throughout the day to maintain an adequate supply.
- Routinely carried large loads of dishes to kitchen for washing.
- Maintained clean dining room, lobby and service areas at all times.
- Maintained high standards of cleanliness and sanitation.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Developed and maintained positive working relationships with others to reach business goals.
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
- Assertively upsold alcoholic beverages, appetizers and desserts.
Warehouse Associate
W A Tompkins Co
Danvers, MA
08.2012 - 09.2016
- Directed 2 warehouse shipping associates.
- Loaded and unloaded pieces into boxes for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Received, stored and shipped goods and materials.
- Picked up incoming stock and delivered materials to designated locations.
- Sorted cargo before loading and unloading.
- Reported all equipment failures and malfunctions to supervisor.
- Stacked and piled lumber, boards and pallets.
- Stocked, staged and transported goods.
- Verified computations against physical count of stock.
- Operated forklifts and other heavy machinery safely.
- Unloaded cargo from truck with hand trucks and pallet jacks.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Swept floors and stored equipment at the end of each shift.
- Loaded and unloaded ship cargo.
- Attached identifying tags to containers.
- Verified each delivery against shipping instructions before delivering to customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Submitted receipts and money received from deliveries at the end of each shift.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Loaded and secured items in trucks.
- Verified that vehicle inspection stickers and registrations were current.
- Recorded each delivery using the proper paperwork before leaving the warehouse.
- Operated heavy material handing equipment such as fork trucks and cranes.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
- Followed the company’s loading and unloading procedures for hazardous materials.
- Communicated customer complaints, requests and feedback to company management.
- Fostered positive working relationships with customers by responding to their questions and concerns.
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed all documentation neatly and accurately.
- Worked overnight shifts during peak periods.
- Kept the warehouse and associated outside areas neat and clean at all times.
- Interpreted maps and followed written and verbal directions.
- Completed all necessary paperwork using neat and legible handwriting.
Education
High School Diploma - undefined
Lawrence High School
Lawrence, MA2011
Skills
- Strong team player
- Strong initiative
- Good communication skills
- Basic computer skills
- General math skills
- Fast learner
- Strong mechanical skills
- Flexible schedule
- Strong mechanical aptitude
- Capable of heavy lifting
- Works well independently
- Basic math and measuring aptitude
- Valid [State Name] driver's license
- Dependable and reliable
- Possesses a reliable vehicle
- Organized and efficient server
- Quick problem solver
- Lifts and carries up to [75] lbs
- Courteous, professional demeanor
- High energy
- Flexible schedule capability
- Committed team player
- Up-selling capability
- Outgoing and energetic
- Decision-making
- Training personnel
- Customer service
- Forecasting and planning
- Forklift operation
- Safe food handling
- Team leadership
- Excellent judgment
- Equipment maintenance
- Time management
Timeline
Lyft Driver
Lyft
05.2024 - Current
Uber Driver
Uber
07.2020 - 04.2023
Food Preparation Worker
Sacred Heart Hospital On The Emerald Coast
06.2018 - 03.2019
Waiter
TGI Fridays
02.2017 - 03.2018
Warehouse Associate
W A Tompkins Co
08.2012 - 09.2016
High School Diploma - undefined
Lawrence High School