Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor M. Lara

123 Tiger Ln San Jacinto,CA

Summary

A highly devoted individual with 7+ years of experience in Customer Service.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference

Overview

9
9
years of professional experience

Work History

Lyft Driver

01.2020
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Notified customers of delays to decrease calls to support.
  • Improved overall safety performance by taking data-driven approach to issue identification and root cause analysis.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Customer Service-Retail Sales

International house of Music Inc
01.2011
  • Negotiate estimates, provide quality service to customers locally and out of state.
  • Attend to ongoing company trainings.
  • Shipping and receiving music instruments.
  • Handling warranty claims for customers.

Production Lead

CR Laurence, TRUCK WINDOWS
01.2019 - 01.2020
  • Coordinated material supply to assembly line and flow of finished goods to warehouse and fulfilled order requirements, including breaking down orders into components by cases and pallets.
  • Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
  • Oversaw production, quality control and material handling operations and made improvements.

Education

University of Occident

Skills

  • Stockroom procedures
  • Sales expertise
  • Retail sales customer service
  • Shipping and receiving understanding
  • Adaptive team player
  • Microsoft Office expertise
  • Freight operations
  • Customer relations
  • Valid Driver's license
  • Time management
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Lyft Driver

01.2020

Production Lead

CR Laurence, TRUCK WINDOWS
01.2019 - 01.2020

Customer Service-Retail Sales

International house of Music Inc
01.2011

University of Occident

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Victor M. Lara