Lionel Tombo

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• Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
• Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
• Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
• Patrolled parking areas and monitored car safety to prevent theft and damage.
• Managed customer complaints and rectified issues to complete satisfaction.
• Answered guest questions regarding local area, facilities and amenities.
• Built and maintained productive relationships with employees.

• Assigned work to employees based on project requirements and individual team member strengths.
• Applied stains, sealer and curing agents to masonry.
• Completed accurate assembly work by positioning and aligning components.
• Opened boxes of merchandise and materials and restocked designated areas.
• Processing freight and preparing backroom for incoming freight
• Adhered to all standard operating procedures and complied with safety and quality processes.
• Organized and cleaned work areas for safety and professional appearance.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

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• Replenished inventory with focus on addressing customer needs.
• Assisted customers based on currently available product, promotional and policy information.
• Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Assessed floor displays to restock merchandise.
• Maintained current and accurate inventory with cycle counts and audits.