Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
US Department of State Assistant Secretary Certificate of Appreciation (July 2019)
Languages
Peruvian National Police Medal of Honor
US Ambassador Lisa Kenna Meritorious Honor Award
DEA Exceptional Performance Award
DEA Special Act Award or Service
Chicago Police Department
Timeline
Generic
Carlos L Mitchem II

Carlos L Mitchem II

Katy

Summary

Results-oriented professional with strong background in regional management, adept at driving growth and operational excellence. Proven track record in leading cross-functional teams and implementing strategic initiatives that align with organizational goals. Known for fostering collaborative environments and adapting to changing business needs, while emphasizing strategic planning and resource allocation.

Knowledgeable manager with proven ability to drive regional success through strategic planning and effective team leadership. Successfully managed multi-million-dollar budgets and optimized operational efficiency across diverse markets. Demonstrated expertise in forging strong client relationships and leveraging data-driven insights to exceed revenue targets.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Regional Director

DEA
05.2016 - 08.2022

Supervised over 100 personnel in eight offices and six countries.


Control a $9,000,000.00 USC budget, reviewing weekly utilization reports and coordinated with DEA HQS for additional funding when needed.


Established liaison with U.S. Ambassadors, foreign Ministers of Interiors, Comandante Generals and Chief prosecutors regarding counter-drug strategies, enforcement operations and training opportunities.


Established first ever MOU's with Peruvian counterparts regarding money laundering initiatives, precursor chemicals and intelligence sharing.


Established the first ever MOU with the Canadian RCMP in Peru regarding counter-drug investigations/operations/training.


Established a Field Advisory Council to increase communication and intelligence sharing between Foreign Service Nationals assigned to DEA in the eight offices.

Assistant Special Agent in Charge

DEA
06.2011 - 04.2016
  • Trained junior agents in specialized skills, fostering professional growth and increased work quality.
  • Oversaw sensitive informants with discretion, obtaining vital information while maintaining source confidentiality.
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Supervised 53 subordinates in six offices throughout Michigan.
  • Liaison with state, federal, county and city officials in two federal districts.
  • Recruited Task Force Officers from new police departments and initiated joint training exercises.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
  • Fostered an atmosphere of teamwork by promoting open communication among agents and encouraging collaboration on complex cases.
  • Initiated weekly meetings with each enforcement group and monthly meetings with state/local/county law enforcement officials.

Assistant Regional Director

DEA
04.2007 - 06.2011

- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with DEA's mission.

- Supervised 60 subordinates in eight offices in Mexico and Canada.

- Coordinated international operations with foreign counterparts, DEA domestic/foreign offices and other US federal agencies.

- Met with high level informants to secure intelligence and coordinate operations.

- Collect, share and enhance intelligence to prepare for operations, indictments and identify traffic and trends.

- Briefed at DEA domestic management conferences to share intelligence, coordinate operations and conduct joint investigations resulting in indictments and PAW's.

- Briefed U.S. Consulate Consul Generals throughout Mexico regarding investigations and operations.




Staff Coordinator

DEA
12.2004 - 04.2007
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Managed law enforcement programs and coordinated international operations.
  • Conducted briefings regarding sensitive law enforcement programs and provided subject matter expertise to enhance the program.
  • Utilized phone data to identify unknown members of international criminal organizations.

Staff Coordinator

DEA
08.2003 - 12.2004
  • Entered data, generated reports, and produced tracking documents.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated international methamphetamine investigations/operations in the USA/Canada/Mexico.
  • Analyzed phone data to enhance investigations and coordinate with U.S. state/local law enforcement officers.

Group Supervisor

DEA
07.2000 - 08.2003
  • Continuously assessed group performance, providing constructive feedback and implementing targeted improvement measures to optimize results.
  • Overcame complex challenges by leveraging analytical skills and innovative problem-solving techniques.
  • Monitored team performance to identify productivity improvement opportunities.
  • Mentored junior team members, fostering a supportive work environment and promoting professional growth.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Offered supportive counseling and crisis intervention to individuals in crisis.
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.

Special Agent

DEA
04.1998 - 06.2000
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Interviewed witnesses and suspects.
  • Managed sensitive informants with discretion, obtaining vital information while maintaining source confidentiality.
  • Conducted undercover assignments with professionalism, adapting quickly to dynamic environments while maintaining mission focus.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Collected and preserved physical evidence, photographs and laboratory submissions.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Opened new DEA office in Ciudad Juarez, Chihuahua, Mexico.
  • Coordinated with new Mexico Sensitive Investigative Unit.

Special Agent

DEA
09.1995 - 04.1998
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Interviewed witnesses and suspects.
  • Managed sensitive informants with discretion, obtaining vital information while maintaining source confidentiality.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Collected and preserved physical evidence, photographs and laboratory submissions.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Gathered evidence and served as witness in court proceedings.
  • Prepared comprehensive reports, ensuring accurate documentation of investigative findings and legal compliance.
  • Partnered with international agencies to address cross-border crimes, ensuring a global approach to crime prevention efforts.
  • Delivered expert testimony in court proceedings, presenting reliable evidence leading to successful prosecutions.
  • Trained first Mexican Sensitive Investigative Unit (SIU) consisting of 37 federal police officers and 3 federal prosecutors in Leesburg, VA for 30 days in 1997.
  • Conducted wire tap investigations and joint investigations with Mexican federal police, which led to the seizure of $32,000,000.00 USC.
  • Facilitated inter-agency cooperation for efficient resource allocation and optimized investigative outcomes.





Special Agent

DEA
02.1991 - 09.1995
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Interviewed witnesses and suspects.
  • Managed sensitive informants with discretion, obtaining vital information while maintaining source confidentiality.
  • Conducted undercover assignments with professionalism, adapting quickly to dynamic environments while maintaining mission focus.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Appeared in court and testified under oath in Chicago, Minneapolis in over 30 cases.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Collected and preserved physical evidence, photographs and laboratory submissions.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Gathered evidence and served as witness in court proceedings.
  • Prepared comprehensive reports, ensuring accurate documentation of investigative findings and legal compliance.
  • Delivered expert testimony in court proceedings, presenting reliable evidence leading to successful prosecutions.

Police Officer

Village of Mount Prospect
07.1989 - 02.1991
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Answered emergency calls for help from citizens and business owners.
  • Apprehended offenders and conducted interviews and interrogations.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Conducted searches of individuals, vehicles and premises.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Provided testimony in court proceedings.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Education

Bachelor of Arts - Criminal Justice

Lewis University
Romeoville, IL
05-1988

Skills

  • Client relationships
  • Staff training and development
  • Fluent English/Spanish
  • Relationship building
  • Meetings and presentations
  • Employee recruitment
  • Staff oversight
  • Public speaking

Accomplishments

Supervised team of 100 staff members.

  • Collaborated with Peruvian National Police, Prosecutors, Financial investigators, Tax agents and DEA Lima to initiate the first Money Laundering Task Force.
  • Recognized for outstanding execution of budget plan and effective allocation/utilization of resources.
  • Executed MOU with government of Peru to target precursor chemical criminal organizations.

Certification

Top Secret/SCI Clearance

US Department of State Assistant Secretary Certificate of Appreciation (July 2019)

Coordinated training and counter-drug operations with US DoS INL and Peruvian National Police

Languages

Spanish
Full Professional

Peruvian National Police Medal of Honor

July 2022

US Ambassador Lisa Kenna Meritorious Honor Award

July 2022

DEA Exceptional Performance Award

1991-2020

DEA Special Act Award or Service

1991-2019

Chicago Police Department

Letter of Honor regarding the initiation of 40 investigations and the seizures of $20,000,000.00 USC in assets, one ton of marijuana, 225 kilograms of cocaine and the arrests of 95 defendants.

Timeline

Regional Director

DEA
05.2016 - 08.2022

Assistant Special Agent in Charge

DEA
06.2011 - 04.2016

Assistant Regional Director

DEA
04.2007 - 06.2011

Staff Coordinator

DEA
12.2004 - 04.2007

Staff Coordinator

DEA
08.2003 - 12.2004

Group Supervisor

DEA
07.2000 - 08.2003

Special Agent

DEA
04.1998 - 06.2000

Special Agent

DEA
09.1995 - 04.1998

Special Agent

DEA
02.1991 - 09.1995

Police Officer

Village of Mount Prospect
07.1989 - 02.1991

Top Secret/SCI Clearance

Bachelor of Arts - Criminal Justice

Lewis University
Carlos L Mitchem II