Carlos Renato Pereira De Souza
Port Saint Lucie,FL
Summary
Dynamic leader with a proven track record at Soul Cleaning Services, where I spearheaded teams to enhance customer satisfaction and streamline operations. Expert in customer relationship management and team leadership, I excel in motivating staff and driving business growth, significantly increasing profits through strategic cost control and exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Manager
Soul Cleaning Services
04.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
No Degree - Business Administration And Management
Univale
Santa Catarina BrasilSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Operations management
- Customer relationship management (CRM)
- Sales techniques
- Schedule preparation
- Workforce management
- Business administration
- Negotiation
- Clear communication
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Manager
Soul Cleaning Services
04.2022 - Current
No Degree - Business Administration And Management
Univale
Similar Profiles
Schmeikqua GreeneSchmeikqua Greene
Human Resources Director at Soul Survivors Support Services, LLCHuman Resources Director at Soul Survivors Support Services, LLC
RIbanteuea KauabaRIbanteuea Kauaba
Commercial Cleaner at OCS Cleaning Services General Commercial CleaningCommercial Cleaner at OCS Cleaning Services General Commercial Cleaning
Yvonne NyanzaninkaYvonne Nyanzaninka
Cleaning Assistant at Cleaning Exec Cleaning ServicesCleaning Assistant at Cleaning Exec Cleaning Services
Gilson Dos Santos FilhoGilson Dos Santos Filho
Combat Medic (68W) at US ArmyCombat Medic (68W) at US Army
Laura HajdasLaura Hajdas
Register Nurse/Relief Charge Nurse at HCA Healthcare Inc.Register Nurse/Relief Charge Nurse at HCA Healthcare Inc.