Carlotta Tavenner
Riverview,United States
Overview
9
9
years of professional experience
Work History
Computer Technician Trainee
Minot State University-Bottineau
08.2003 - 02.2004
- Building and maintaining entry-level computers and maintaining software and various other entry-level technician duties.
Help Desk Support
TEKsystems (contract)
10.1999 - 10.1999
- Hardware and software troubleshooting of a Level II help desk facility
- Assisted in installation and maintenance of hardware and software of a 400+ user telemarketing division.
Computer Technician
TEKsystems (contract)
02.1999 - 04.1999
- Member of 5-person roll out team of 700+ computers
- Participated in training, installation, and Level II help desk support
- Extensive customer interface was required in both training and problem resolution.
Network Manager (Asst)
US Army
01.1996 - 06.1997
- Assisted network manager in installation and conversion of 600+ users to Novel NetWare LAN
- Established user identities, clearance, and access to systems
- Devised procedure to control access and connectivity to network.
Computer Security
US Army
09.1994 - 06.1997
- Participated in installation and training of hardware and software of assigned division of 600+ users for Win 95 migration
- Regulated security access to systems and performed Level II help desk support.
Education
Associate degree - Individual Studies
Jefferson Community College
Watertown, NY05.2009
Associates degree - Network Engineering
Minot State University - Bottineau
Bottineau, ND05.2004
Associate degree - Network Engineering
Minot State University
Minot, ND05.2004
Technical or Occupational Certificate - Radio Telecommunications
US Army
Fort Gordon, GA03.1994
Skills
- Printers and Peripherals Installation
- Software Feature Demonstrations
- Preventive Maintenance
- Hardware Configuration
Job Type
- Permanent
- Temporary
- Term
- Detail
- Internships
Work Schedule
- Full-Time
- Part-Time
- Shift Work
Desired Locations
United States, FL, Tampa
United States, KY, Fort Campbell
Phone
- Day, 8134377528
- Day, 8134428231
Timeline
Computer Technician Trainee
Minot State University-Bottineau
08.2003 - 02.2004
Help Desk Support
TEKsystems (contract)
10.1999 - 10.1999
Computer Technician
TEKsystems (contract)
02.1999 - 04.1999
Network Manager (Asst)
US Army
01.1996 - 06.1997
Computer Security
US Army
09.1994 - 06.1997
Associate degree - Individual Studies
Jefferson Community College
Associates degree - Network Engineering
Minot State University - Bottineau
Associate degree - Network Engineering
Minot State University
Technical or Occupational Certificate - Radio Telecommunications
US Army