Talha Mazhar
Brooklyn,NY
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 7 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Reliable Installer with 7 years of experience in self employed roles follows directions to complete tasks accurately.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technician position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Computer Technician
Tri State Islamic Center
Brooklyn, New York
12.2017 - Current
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Patiently walked individuals through basic troubleshooting tasks.
- Imaged and prepared new computers for integration into company networks and systems.
- Recommended new and replacement hardware and software purchases.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Set up and maintained user accounts and client access.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Implemented internal quality standards to secure electronic records integrity.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
It-support-technician
Self Employed Services
Brooklyn , NY
09.2016 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Evaluated systems according to predetermined checklist and noted issues.
- Demonstrated increased knowledge of company products and equipment.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
High School Diploma - Computer Science
Midwood High School
Brooklyn, NY08.2015
Skills
- Preventive Maintenance
- Valid Driver's License
- Hardware Replacement
- Apple IOS
- Computer Hardware Knowledge
- Attention to Detail
- Microsoft Office
- Network Administration
- Help Desk Support
- Customer Service
- Software Installation
- Computer Configurations
- Printers and Peripherals
- Troubleshooting and Diagnostics
- Printers and Peripherals Installation
- Hand and Power Tool Operation
- Laptop Servicing
- Customer Relations
- Hardware and Software Configuration
- System Testing
- Computer Networking
- Virus Detection Software
- Bug Fixes
- Installation and Repair
- Mobility Devices
- Reading Comprehension
- Email Communication
- System Upgrades
- Home Installations
- Troubleshooting Techniques
Certification
Comptia A+ certified
Languages
Urdu
Professional Working
English
Full Professional
Timeline
Computer Technician
Tri State Islamic Center
12.2017 - Current
It-support-technician
Self Employed Services
09.2016 - Current
High School Diploma - Computer Science
Midwood High School
Comptia A+ certified
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