Christopher Schneider
Battle Ground,WA
Summary
Enthusiastic computer technician proudly offering several years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting.
Overview
13
13
years of professional experience
Work History
Computer Technician
CTL
Beaverton, OR
11.2018 - Current
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Upgraded computers with new hardware components like processors, RAMs.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Assessed customer needs and provided advice on appropriate products or services.
- Conducted regular maintenance checks to diagnose any potential issues before they arise.
- Managed multiple tasks simultaneously while adhering to deadlines.
- Provided technical support for client inquiries via telephone and email.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Identified hardware issues caused by component failures using approved diagnostic tools.
Delivery Driver
Domino's Pizza
Battle Ground, WA
03.2012 - 09.2018
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Delegated work to staff, setting priorities and goals.
- Cleaned and lubricated motors, bearings, shafts, fans, filters, hoses, and other parts.
- Performed preventative maintenance on all types of appliances.
- Repaired refrigerators by replacing worn gaskets or thermostats.
- Diagnosed appliance malfunctions and determined necessary repairs.
Education
Certificate of Technology -
Charter College
Vancouver, WA01-2018
Skills
- Hardware Configuration
- Customer Service
- Preventive Maintenance
- Issue diagnosis and resolution
- System diagnostics
- Hardware Repair
References
References available upon request.
Timeline
Computer Technician
CTL
11.2018 - Current
Delivery Driver
Domino's Pizza
03.2012 - 09.2018
Certificate of Technology -
Charter College
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