Carlton Kelly
Rochdale Laundromat
Queens,NY
12
years of professional experience
Knowledgeable Desired Position with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Work History
Security Officer
3 Years- Conducted regular patrols to ensure safety and security of premises.
- Monitored surveillance systems to detect and respond to suspicious activities.
- Enforced company policies and procedures to maintain a secure environment.
- Assisted in emergency response planning and execution during incidents.
Customer Service Representative
12 Years 5 Months- Assisted customers with inquiries and resolved issues to enhance overall satisfaction.
- Processed transactions accurately, ensuring compliance with operational procedures.
- Maintained cleanliness and organization of service areas to promote customer accessibility.
- Implemented feedback mechanisms to improve service quality and customer retention.
Education
High School Diploma
Skills
Report writing
Incident reporting
Timeline
Security Officer
Allied Universal Security
10.2023 - CurrentRead More
Customer Service Representative
Rochdale Laundromat
05.2014 - CurrentRead More
Excelsior High
High School Diploma
Read More