Summary
Overview
Work History
Education
Skills
References
Timeline
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Carlton McTair

Atlanta,United States

Summary

Dynamic and results-oriented professional with extensive experience in insurance adjustment at Pilot and property management. Excelled in damage assessment and innovative thinking, achieving efficient problem resolution and enhancing team cohesion. Proven track record in settlement negotiation and implementing cost-effective solutions, significantly improving service utilization and client satisfaction.

Overview

15
15
years of professional experience

Work History

Insurance Adjuster

Pilot
Atlanta, United States
04.2023 - Current
  • Contacting and scheduling insured for vehicle inspections
  • Inspecting vehicles, determining liability, determining total losses, flood levels, hail and wind damage
  • Scoping and documenting all accident information
  • Researching the best most cost effective ways to repair vehicles
  • Negotiating prices and fees with shops and shop owners
  • Typing all necessary details saving it into the company's software and going over the details with the insured
  • Closing and paying out on claims

Manager/Coordinator

Harlem Zen
Atlanta, United States
02.2017 - 01.2024
  • Preparing activity reports to inform the team of the status and implementation plans of programs, services and quality initiatives
  • Establish work schedules and assignments for staff according to workload, space and equipment availability
  • Develop and maintain computerized record management systems to store and process data
  • Direct supervise and evaluate work activities of medical, technical, clerical, service, maintenance and other personnel
  • Review and analyze facility activities and data to aid planning of cash management and risk management to improve service utilization

Property Manager

146 West 136
New York, United States
09.2009 - 11.2017
  • Investigate complaints, disturbances and violations
  • Resolve problems following management rules and regulations
  • Solicit and analyze bids from contractors for repairs, renovations and maintenance

Education

Bachelor of Arts - Media

American Intercontental University
Atlanta, GA, United States
08.2020

Diploma in Finance - Finance

Girls Club of NY
Bronx, NY, United States
06.1990

Skills

  • Effective Problem Resolution
  • Strong Interpersonal Communication
  • Innovative Thinking
  • Team Cohesion Strategies
  • Damage assessment
  • Property claims
  • Automobile claims specialist
  • Data entry
  • Advanced oral and written communication skills
  • Settlement negotiation

References

References available upon request.

Timeline

Insurance Adjuster

Pilot
04.2023 - Current

Manager/Coordinator

Harlem Zen
02.2017 - 01.2024

Property Manager

146 West 136
09.2009 - 11.2017

Bachelor of Arts - Media

American Intercontental University

Diploma in Finance - Finance

Girls Club of NY

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Carlton McTair