Carlton Robinson

• Advised credit union members on mortgage options and loan qualification requirements.
• Evaluated borrower applications using lending guidelines and income documentation.
• Guided members through preapproval, disclosures, and closing steps.

Actively contributed as a panel member in arbitration hearings by reviewing legal documents and making decisions based on presented evidence. Partnered with an attorney and a retired judge to promote fairness.

• Cleaned to ensure client satisfaction Jani-King client offices, lobbies, and common areas.
• Sanitized restrooms and replenished paper goods and soap supplies.
• Vacuumed carpets and maintained hard floors with proper equipment.