Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicholas Graf

Weddington,NC

Summary

Financial Expert well versed in producing at high numbers and exceeding sales goals. Specializing in customer service, sales, real estate knowledge, marketing, and leadership. Seeking new opportunities with a company looking for a financial professional to help them reach new goals, with the possibility of future advancement.

Overview

9
9
years of professional experience

Work History

Senior Mortgage Advisor

Wyndham Capital Mortgage
Charlotte, NC
03.2022 - Current
  • Worked with underwriters to fix application problems and resolve issues.
  • Reviewed loan files and updated to match current standards.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Explained different types of loans pertaining to client situations.
  • Implemented sales strategies that established relationships with realtors and CPAs.
  • Fielded customer complaints and provided solutions.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Proactively identified solutions for customers experiencing credit issues.
  • Compiled closing packages for drafting and presentation accuracy.

Senior Mortgage Consultant - Team Lead

Bayview Asset Managment
Charlotte , NC
07.2021 - 03.2022
  • Worked with underwriters to fix application problems and resolve issues.
  • Reviewed loan files and updated to match current standards.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Fielded customer complaints and provided solutions.
  • Explained different types of loans pertaining to client situations.
  • Implemented sales strategies that established relationships with realtors and CPAs.
  • Explained very technical financial information to applicants in easy to understand language.
  • Monitored pipelines to track and log status of loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Mortgage Loan Consultant

Lowrates.com
Charlotte , NC
10.2019 - 07.2021
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Worked with underwriters to fix application problems and resolve issues.
  • Explained different types of loans pertaining to client situations.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Exceeded goals through effective task prioritization and great work ethic.

Mortgage Loan Officer

RoundPoint Mortgage Company
Charlotte, NC
08.2019 - 10.2019
  • Monitored loan serving agreements and loan covenants to ensure compliance
  • Complied applications and paperwork and double-checked for accuracy
  • Developed and maintained relationships with local real estate agents
  • Submitted applications to credit analysts
  • Approved loans that met specifications
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making
  • Performed daily maintenance of loan applicant database
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports

Home Loan Adviser

Ally Bank
Charlotte , NC
10.2018 - 07.2019

• Market loan products and services offered to individuals within the real estate community. 

• Take and complete mortgage application and obtain all documents from borrower needed to complete the loan process. 

• Evaluate loan request, review credit and pre-approving borrowers.

Mortgage Loan Originator

Home Point Financial
Charlotte, NC
09.2016 - 10.2018

• Market loan products and services offered to individuals within the real estate community.
• Take and complete mortgage application and obtain all documents from borrower needed to complete the loan process.
• Evaluate loan request, review credit and pre-approving borrowers.

Loan Qualifier

Home Point Financial
Charlotte, NC
03.2016 - 09.2016

• Assists Loan Officer in preparing preliminary loan applications and packages for processing by obtaining missing documentation and other information from customers.
• Utilizes information gathered by the Mortgage Loan Originator to prequalify customers, including income analysis and best product selection.
• Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity.
• Updates customers, real estate agents, and titles companies on the loan’s progress.
• Maintains Loan Officers’ databases of customer information.
• Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer.
• Performs other duties as assigned.

Assistant Transportation Manager

Charlotte Mecklenburg Schools
Charlotte, NC
05.2013 - 03.2016

• Maintains proficiency in driving skills. 

• Is responsible for completing all reports relating to transportation

• Ensures safety and care of students boarding, riding, and departing school bus.

• Maintains a high standard of student conduct at all times. 

• Reports infractions of school bus safety rules to the principal or designee.

• Obeys all traffic laws and school bus regulations while operating the school bus.

• Performs daily pre-trip and post-trip inspections; complies with       standards of bus cleanliness.

• Performs other duties and responsibilities as assigned by supervisor.

Education

Business Administration And Management

Florida International University
Miami, FL

High School Diploma -

Independence High School
Charlotte, NC
2010

Skills

Top Producer In Sales

Excellent Knowledge Of Mortgage Guidelines

Expert In Customer Service

Extensive Understanding Of Credit Health & Repair

198 Loans Funded for $87,096,489 In Volume (2021)

Ability To Convert Leads At An Above Average Percentage

Expert In Encompass, Optimal Blue, 8x8, Five9, Avaya Phone Systems, E-Originator, Salesforce, Microsoft Office, Excel, RingCentral

Low Loan Fallout,

Scotsman Guide Top 1% Loan Officer 6 Year's Consecutive

Accomplishments

• Home Point Financial's Companywide 2017 Rookie Of The Year.

• Named Scotsman Guide Top 1% Loan Originator In The Nation & Top 100 Loan Originator In North Carolina for 2017, 2018, 2019, 2020, 2021

• 198 Units Funded For $87M In Volume In 2021.

• Home Point Financial Company Record For Most Lending Tree Long Form Leads Locked/Funded In A Month (29/26).

• Lowrates.com Presidents Club (2020) (2021)

Timeline

Senior Mortgage Advisor

Wyndham Capital Mortgage
03.2022 - Current

Senior Mortgage Consultant - Team Lead

Bayview Asset Managment
07.2021 - 03.2022

Mortgage Loan Consultant

Lowrates.com
10.2019 - 07.2021

Mortgage Loan Officer

RoundPoint Mortgage Company
08.2019 - 10.2019

Home Loan Adviser

Ally Bank
10.2018 - 07.2019

Mortgage Loan Originator

Home Point Financial
09.2016 - 10.2018

Loan Qualifier

Home Point Financial
03.2016 - 09.2016

Assistant Transportation Manager

Charlotte Mecklenburg Schools
05.2013 - 03.2016

Business Administration And Management

Florida International University

High School Diploma -

Independence High School
Nicholas Graf