Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Michael O. Frazier

Michael O. Frazier

Seattle,WA

Summary

Strategic, well-connected Vice President of Business Development with 20+ years’ experience in mortgage, commercial, consumer lending, business development, alliance management, and finance. A results-oriented executive with a strong background in enterprise sales management, having closed and managed over $120 MM in sales just last year. Recognized for collaborative leadership style, proactive, approach, and keen ability to effectively translate complex operational concepts into tangible action plans. A proven leader with a strong executive presence, capable of blending big-picture viewpoints with tactical considerations to inspire, build trust, and achieve record growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Mortgage Advisor

Zillow Home Loans
Seattle, Washington
10.2023 - 09.2025
  • Originated mortgages across seven states, ensuring compliance with local regulations.
  • Managed multimillion-dollar accounts while prioritizing customer success initiatives.
  • Achieved monthly production goals of three million in call center operations.
  • Cultivated stakeholder relationships to enhance service delivery and client satisfaction.

SENIOR ACCOUNT EXECUTIVE

Promontory Mortgage Path
Washington, District of Columbia
04.2022 - 03.2023
  • Developed and trained Support Staff and community banks, increasing profitability by 40% across East and West Coast regions.
  • Produced software sales growth of 40% in thefirst year; increased loan production by 50%.
  • Executed marketing plans, generating additional revenue growth of $20 million.
  • Directed loan production of $172 million monthly, ensuring accountability for customer success.
  • Launched new mortgage loan programs to consolidate revenue growth.
  • Created Enterprise customer sales pipeline and funding forecast, reducing lead dropout by 60%.
  • Led process improvement strategies, enhancing delivery capabilities and enabling digital experience initiatives.
  • Managed daily client analysis and 10 client account production goals totaling $70 million.

Regional Vice President of Sales

ML Mortgage
Santa Ana, California
03.2020 - 04.2022
  • Recruited 30 team members across 6 states, exceeding recruitment goals by 35%.
  • Increased sales by 60% through new mortgage products, achieving over $80M in loan production.
  • Attracted 30 new community bank customers through cold calling, emailing, and meetings.
  • Implemented recruiting and training programs for loan officers and real estate agents across six branches.
  • Spearheaded policy implementation across 6 branches, streamlining mortgage processing and increasing revenue by 40%.
  • Created and organized monthly marketing campaigns, closing 30 loans valued at $27 million.
  • Collaborated with corporate functions on forecasting, budgeting analysis, and account management needs.
  • Led B2B banking initiatives through sales and negotiations, raising profitability by 50%.

Enterprise Sales Executive

CED Systems, LLC
Seattle, Washington
01.2018 - 03.2020
  • Directed design, integration, and implementation of information security systems and maintenance plans.
  • Led contract negotiations for all services, maximizing pricing strategies.
  • Executed two multi-million-dollar global contracts at 125% of plan before company closure.
  • Analyzed enterprise account management strategies to enhance CED revenue through deeper connections.
  • Prospected and engaged C-suite clients to deliver tailored global solutions.
  • Communicated directly with senior managers regarding sensitive issues such as data breach impacts.
  • Presented sales opportunities to management, collaborating with internal teams to finalize complex sales.
  • Developed new business deals to expand portfolio in major financial institutions across the US.

Regional Vice President of Sales

Doorway Home Loans
Santa Ana, California
03.2016 - 01.2018
  • Mentored 50 to 60 mortgage banking professionals in underwriting, processing, and origination.
  • Exceeded recruiting quota by hiring 45 professionals, expanding into eight state regions.
  • Facilitated regional expansion with six branches generating $5 million in monthly loan production.
  • Conducted 15 training seminars for internal and external stakeholders on products and retail strategies.
  • Identified hiring needs and trained new sales personnel to align with organizational goals.
  • Managed profit and loss responsibilities for secondary market margins across six branches, producing over $40 million.
  • Revamped sales promotions and incentives for a division of 60 employees to boost performance.
  • Developed regional sales plans and quotas in collaboration with corporate stakeholders and SVP.

Education

Lincoln High School
Tacoma, WA
1990

Mortgage License - Mortgage Banking Law and Compliance

Pro Schools
Seattle, WA
2010

Real Estate Certification - Washington Real Estate Law

Rockwell Institute
Seattle, WA
2018

Skills

  • Staff development/training
  • Issue resolution
  • Business development
  • Proficient in [Technology]
  • Public relations
  • Order processing
  • Sales solutions
  • Data analytics
  • Report writing
  • Community involvement
  • Account management
  • Strategies and goals
  • Compliance requirements
  • Persuasive communication expertise
  • Revenue retention
  • Talent management
  • Sales forecasting
  • Needs analysis
  • Business negotiation
  • Team leadership
  • Strong lead development skills
  • Employee mentoring
  • Relationship building

References

Personal and Professional References available upon request

Certification

Best Sales Training Certifications

  • Federal Banking Laws
  • Real Estate Law
  • Mortgage Banking Compliance
  • NMLS 275653
  • Sales Mastery 

Timeline

Senior Mortgage Advisor

Zillow Home Loans
10.2023 - 09.2025

SENIOR ACCOUNT EXECUTIVE

Promontory Mortgage Path
04.2022 - 03.2023

Regional Vice President of Sales

ML Mortgage
03.2020 - 04.2022

Enterprise Sales Executive

CED Systems, LLC
01.2018 - 03.2020

Regional Vice President of Sales

Doorway Home Loans
03.2016 - 01.2018

Lincoln High School

Mortgage License - Mortgage Banking Law and Compliance

Pro Schools

Real Estate Certification - Washington Real Estate Law

Rockwell Institute
Michael O. Frazier