Carlton Stewart
Indianapolis,US
Summary
As an Operations Manager, I have a proven track record of transforming processes and empowering teams to excel. My lean manufacturing and inventory management expertise enables me to maximize operational efficiency while enhancing customer satisfaction. I am passionate about developing innovative strategies that not only reduce costs, but also inspire and energize a motivated workforce, even in the most demanding environments. I embrace challenges with enthusiasm, and firmly believe that a well-orchestrated team can achieve extraordinary outcomes. Let’s collaborate to elevate operations and drive success to new heights!
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operation Manager
VESTA PHARMACEUTICALS
Indianapolis, US
12.2018 - Current
- I lead and coordinate on-site warehousing, distribution, and manufacturing activities within our third-party operations, ensuring everything runs smoothly and efficiently.
- My role involves supervising the entire third-party warehousing and manufacturing process, where I strive to enhance the receiving, putaway, picking, packing, and shipping procedures to boost customer satisfaction.
- I actively monitor daily performance metrics, focusing on efficiency, service quality, compliance, and maintenance.
- By conducting thorough root cause analyses, I collaborate with the 3PL and MI teams to implement effective countermeasures, allowing us to meet operational targets, manage costs, and ultimately elevate customer satisfaction.
- I develop and implement robust processes and procedures to improve, standardize, and secure day-to-day operations.
- I'm passionately dedicated to transforming our distribution processes and methods within our 3PL centers. By anticipating our business's future needs, I'm ensuring we stay at the forefront of a constantly evolving market. Together, we're paving the way for innovation and excellence!
Operations Manager
CaitoFoods/SpartanNash
Indianapolis, US
11.2015 - 10.2018
- I manage and coordinate on-site warehousing, distribution, and manufacturing activities within our 3rd party operations
- Supervise third-party warehousing and improvements to the receiving, putaway, pick, pack, and ship processes to increase customer satisfaction
- Monitor daily performance (efficiency, service, quality, compliance, maintenance), perform root cause analysis, and implement countermeasures in collaboration with the 3PL and MI team to achieve operational metrics and target objectives for the region, such as operational cost and overall customer satisfaction
- Develop and implement processes and procedures to improve, standardize, and secure day-to-day operations
- Ensure the management and accuracy of our inventory, as it is managed directly by our 3rd party (cycle counting, returns processing, and outbound processing of orders)
- Develop additional distribution processes and methods within our 3PL distribution centers to meet the future needs of the business
Operations Manager
Harlan Bakeries/ConAgra Foods
Indianapolis, US
07.2013 - 11.2015
- Implement Lean Manufacturing Methodology through metrics-driven data based on the company's SAP system
- Schedule, maintain, and approve employees' work hours; resolve payroll issues and employee complaints
- Review daily production orders and delivery dates to establish priorities and sequencing
- Review reports resolving manufacturing and maintenance problems through root cause analysis to minimize costs
- Attend meetings; make presentations using PowerPoint for projects and projections
- Met all specified safety and food regulations and guidelines
Warehouse Return Manager
HHGregg
Indianapolis, US
05.2007 - 06.2013
- I managed four supervisors and 30 warehouse employees, including leads, picking, packing, and returns, through an e-commerce system
- Ensured productivity and quality goals were met throughout shifts while maintaining safety objectives by coaching around successful routines and company standards driven by data
- Certified electrical and gas forklift operator, including sit-down and stand-up
- Help develop a culture by leading by example and maintaining a professional and reputable work environment by reinforcing policy and best practices that created a positive employment brand
Production Supervisor
Hostess Brand/Wonder Bread
Indianapolis, US
05.1998 - 04.2007
- Manage all phases of the bread and buns lines to consistently produce products within quality specifications
- Schedule, train, develop, and evaluate all employees; handle disciplinary actions
- Observe gauges, turn valves, and adjust programs to regulate robotic machinery and operations
- AIB, SQF audit experience, and managed union and non-union employees
Education
Lean Six Sigma Certification -
Indiana State University
Terre Haute, IN03.2025
Bachelor's degree - Criminology
Indiana State University
Terre Haute, IN05.1988
Skills
- Operations Management
- Lean Manufacturing
- Quality Control
- ERP Systems
- Project Management
- Team Leadership
- Budgeting
- Supply Chain
- Root Cause Analysis
- Six Sigma
- Warehouse Management
- Forklift Operation
- CGMP
- OSHA
- USDA
- SQF
- HACCP
- SAP
- Microsoft Excel
- PowerPoint
- E-commerce
- Inventory Management
- Production Planning
- Performance Metrics
- Employee Training
- Safety Compliance
- Union Management
- Conflict Resolution
- Time Management
- Communication
- Lean Six Sigma
- Inventory management
- Conflict resolution
- Effective communication
- Regulatory compliance
- Strategic planning
- Cost reduction
- CPG
- TMP
- High-pressure environments
- Operations monitoring
- Business strategy development
- Employee motivation
- Budgeting and cost control
- Process improvement strategies
- Process flows
Certification
- Driver's License, 06/01/94, Present
- Non-CDL Class C
- Forklift Certification
Languages
English, Native
Activities
I was the captain of my football team at Indiana State University
Timeline
Operation Manager
VESTA PHARMACEUTICALS
12.2018 - Current
Operations Manager
CaitoFoods/SpartanNash
11.2015 - 10.2018
Operations Manager
Harlan Bakeries/ConAgra Foods
07.2013 - 11.2015
Warehouse Return Manager
HHGregg
05.2007 - 06.2013
Production Supervisor
Hostess Brand/Wonder Bread
05.1998 - 04.2007
Lean Six Sigma Certification -
Indiana State University
Bachelor's degree - Criminology
Indiana State University
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