Open To Work
Jermaine Lewis
Indianapolis,IN
Work Preference
Summary
Dynamic Senior Operations Manager with proven track record of driving organizational success through strategic leadership and innovative problem-solving. Adept at optimizing processes, leading cross-functional teams, and delivering exceptional results in fast-paced environments. Highly skilled in articulating vision, motivating personnel, and ensuring project completion ahead of schedule. Committed to achieving excellence and standing out through proactive management and decisive action.
Overview
3
3
Certification
12
12
years of professional experience
Work History
Supply Chain Management/ Operation Consultant
Freelance
Indianapolis, IN
01.2026 - Current
- Utilized strong communication skills when interacting with clients or colleagues both verbally and written.
- Implemented process improvements resulting in increased efficiency throughout the organization.
- Developed successful solutions tailored to clients' specific needs.
- Wrote and edited reports, proposals, and presentations for clients.
- Identified areas for improvement within existing processes and systems through extensive analysis of data sets.
- Maintained up-to-date knowledge of industry trends as well as emerging technologies related to consulting services.
Warehouse Manager
PLZ Corp
Indianapolis, IN
06.2025 - 12.2025
- Led operations across three warehouses, establishing and monitoring safety, security, and product handling procedures.
- Ensured compliance with federal, state, and local warehousing and transportation requirements.
- Created and managed standard operating procedures for receiving, storage, and distribution; enforced staff adherence.
- Coordinated inbound and outbound transportation logistics, including loading, unloading, and documentation.
- Inspected warehouse equipment, scheduled repairs, and supported annual budget planning and variance analysis.
- Recruited, hired, trained, and developed warehouse and administrative associates; provided coaching and corrective actions as necessary.
- Utilized SAP WMS and TMS systems for effective inventory management, scheduling, and reporting.
- Tracked inventory levels on a regular basis utilizing bar coding systems and cycle counting processes.
Management Consultant (Fulfillment Manager)
Fresh Realm
Indianapolis, IN
02.2025 - 05.2025
- Partnered with leadership to refine SOPs, improve throughput, and reinforce safety and quality standards within fulfillment operations.
- Developed reports documenting findings from investigations into organizational issues along with recommendations for corrective action plan.
- Advised clients on improving corporate culture by implementing effective team building exercises and cultural transformation initiatives.
Regional Continuous Improvement Leader
Bunge
Chesterfield, MO
10.2022 - 12.2024
- Led regional Lean/Six Sigma projects across 7 plants, applying DMAIC/DFSS to eliminate waste and improve process capability.
- Trained and coached plant leadership and staff in Lean tools, scientific problem solving, standardized work, and behavior-based improvement.
- Facilitated process mapping and VOC-focused improvement efforts for multiple business functions.
- Drove transformational change by identifying and prioritizing the greatest Lean opportunities; coordinated benchmarking and best-practice sharing.
- Managed complex transactional and operational improvement projects; coordinated resources and managed continuous improvement administration.
Plant Manager
Alan Ritchey, Inc STC
Plainfield, IN
01.2021 - 09.2022
- Managed a 400,000 sq. ft. logistics facility with 10 salaried leaders, 24 hourly leads, and ~276 hourly employees.
- Directed operations across logistics, supervision, quality, safety, administration, and maintenance.
- Integrated temporary employees into standard workflows to support volume and staffing flexibility.
- Led a scrap metal clean-up initiative that increased available floor space by 20%.
- Ensured inventory accuracy for finished goods and receiving; aligned warehouse and distribution activities with customer service, production, quality, purchasing, transportation, planning, and HR.
- Evaluated and improved work methods, controls, and staffing to enhance throughput and on-time processing.
- Developed supervisor capabilities through mentoring, coaching, and training, fostering a culture of accountability and performance.
Senior Operations Manager
Legacy Supply Chain Services
Franklin, IN
07.2020 - 01.2021
- Oversaw daily warehouse operations, ensuring service quality, safety, and customer satisfaction.
- Maintained high visibility on the floor to drive engagement, performance, and adherence to company values.
- Reviewed operational performance, identified gaps, and implemented corrective actions to meet productivity and quality goals.
- Adjusted operational plans in response to customer demand changes and maintained open communication with key stakeholders.
- Completed required reporting and ensured compliance with federal, state, and local regulations.
Production Supervisor / Superintendent
3M
Indianapolis, IN
03.2018 - 07.2020
- Managed 65-80 employees across two shifts and 5 departments (Coms, Packaging, Polyurethane, Maintenance, Logistics).
- Met manufacturing deadlines and communicated goals, processes, and procedures across the production floor.
- Led full-cycle people management: interviewing, hiring, training, performance reviews, coaching, and discipline.
- Implemented KPIs for purchasing, internal and inbound quality, training, and 5S.
- Launched and led Behavior-Based Safety programs; trained and coached employees on new safety initiatives.
- Addressed safety, waste elimination, 5S, overproduction, and downtime through data-driven action plans.
- Partnered with Planning to schedule and coordinate on-time shipments and balanced labor to meet work forecasts.
UAP Supervisor / Manager
Faurecia
Columbus, IN
01.2016 - 03.2018
- Supervised 50-80 employees across production, warehouse, and QC lab functions.
- Developed strategies addressing safety, waste elimination, 5S, overproduction, and downtime.
- Monitored attendance, productivity, and performance; provided coaching, counseling, and training.
- Ensured safe operations, comprehensive safety training, and adherence to warehouse best practices.
- Prepared and managed KPIs, 5S audits, and core audits on all production lines.
- Controlled material, labor, and equipment costs within budget.
- Coached the Processing Team to perform job duties efficiently and effectively through ongoing training and feedback.
Gap Leader / Supervisor
Faurecia
Franklin, OH
06.2014 - 01.2016
- Conducted weekly production reviews, created action plans, and communicated progress to leadership.
- Monitored safe and efficient material processing, optimizing workforce utilization to achieve performance goals.
- Developed and maintained efficient operating procedures and ensured their implementation.
- Managed inventories and maintained data accuracy.
- Tracked employee performance and identified opportunities for improvement.
- Oversaw routine preventive maintenance and documentation.
- Worked to reduce production costs by driving consistency of purpose and clearly defined departmental goals.
Education
Master of Arts - Education
Central Methodist University
MOBachelor of Arts - Sociology / Youth Services
Western Michigan University
MISkills
- 3PL and distribution
- Lean manufacturing and Six Sigma
- Root cause analysis and 5 Whys
- Continuous improvement strategies
- Policy development and compliance
- Safety and quality assurance
- KPI development and performance metrics
- Inventory control and materials management
- SAP software proficiency
- WMS expertise
- TMS knowledge
- Microsoft Office suite
- Coaching and mentoring
- Training programs
- Team development initiatives
- Conflict resolution strategies
- Problem-solving techniques
- Facility management
- Operations management
- Cost reduction
- Goal attainment
- Inventory management
Certification
- Green Belt Certification – Purdue University
- RCA Level 1 Analyst Certification
- DDI Facilitator Certification
- 5S Certification
- Quality Management System Certification
- CPR and First Aid Certification
ADDITIONAL QUALIFICATIONS
Strong organizational, analytical, and problem-solving skills with great attention to detail and accuracy. Self-motivated and dependable, with extensive experience in fast-paced environments, leadership, coaching, staff supervision, training and development, scheduling, recruiting, and performance evaluation.
Timeline
Supply Chain Management/ Operation Consultant
Freelance
01.2026 - Current
Warehouse Manager
PLZ Corp
06.2025 - 12.2025
Management Consultant (Fulfillment Manager)
Fresh Realm
02.2025 - 05.2025
Regional Continuous Improvement Leader
Bunge
10.2022 - 12.2024
Plant Manager
Alan Ritchey, Inc STC
01.2021 - 09.2022
Senior Operations Manager
Legacy Supply Chain Services
07.2020 - 01.2021
Production Supervisor / Superintendent
3M
03.2018 - 07.2020
UAP Supervisor / Manager
Faurecia
01.2016 - 03.2018
Gap Leader / Supervisor
Faurecia
06.2014 - 01.2016
Bachelor of Arts - Sociology / Youth Services
Western Michigan University
Master of Arts - Education
Central Methodist University