Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Work Availability
Work Preference
Quote
Timeline
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Carl (Tyson) Fountain

Albuquerque,NM

Summary

Dynamic operations manager with a proven track record at Truckin Delicious, enhancing customer satisfaction through effective staff training and cost management. Skilled in inventory oversight and route planning, I excel in optimizing resources while maintaining a strong work ethic and delivering exceptional service. Committed to achieving operational excellence and profitability.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Owner/Operator

Truckin Delicious
02.2022 - Current
  • Managed daily operations, ensuring timely delivery and customer satisfaction.
  • Developed menu offerings based on customer feedback and market trends.
  • Oversaw staff training, enhancing service quality and operational efficiency.
  • Implemented cost control measures to optimize resource allocation and reduce waste.
  • Created marketing campaigns that increased brand awareness and customer engagement.
  • Ensured compliance with health regulations, maintaining high standards of food safety.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed routine maintenance on truck to keep in working order.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

Driver

Uber
02.2020 - Current
  • Delivered exceptional customer service while ensuring passenger safety and comfort during rides.
  • Navigated efficiently using GPS technology to optimize route selection and reduce travel time.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Assisted in resolving customer inquiries and issues, enhancing overall rider satisfaction ratings.
  • Analyzed ride patterns to identify opportunities for improving service efficiency and responsiveness.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Obtained signatures from customers upon delivery of goods.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Reduced delivery times with careful planning and route optimization.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.

Security Officer

Skate-O-Mania
03.2020 - 05.2025
  • Conducted regular security patrols to ensure safety of guests and property.
  • Monitored surveillance equipment to detect and respond to suspicious activities.
  • Collaborated with local law enforcement during incidents for effective resolution.
  • Trained new security personnel on protocols and emergency procedures.
  • Implemented safety drills to enhance staff readiness for emergencies.
  • Maintained detailed incident reports for management review and analysis.
  • Enforced facility policies consistently, promoting a safe environment for patrons.
  • Assisted in the development of security strategies to mitigate risks effectively.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Bounty Hunter

Fast Action Bail Bonds
01.2002 - 07.2010
  • Conducted surveillance and reconnaissance to locate targets efficiently.
  • Collaborated with law enforcement agencies to ensure safe apprehensions.
  • Developed and maintained extensive networks of informants for intelligence gathering.
  • Trained junior bounty hunters in legal procedures and operational tactics.
  • Analyzed case files to identify leads and formulate capture strategies.
  • Implemented risk assessment protocols to enhance safety during operations.
  • Led teams in high-stakes situations, ensuring adherence to legal standards.
  • Took appropriate safety precautions during operations, ensuring personal well-being as well as that of colleagues and bystanders.
  • Apprehended fugitives by conducting thorough research and utilizing advanced surveillance techniques.
  • Worked closely with bail bondsmen in securing contracts for fugitive recovery services, fostering ongoing relationships within the industry.
  • Maintained compliance with local laws and regulations throughout bounty hunting activities, avoiding legal complications or misunderstandings.
  • Provided regular updates to clients on case progress, assuring them of commitment to their objectives.
  • Maintained detailed records of all cases, including target profiles, case progress reports, and final outcomes.
  • Collaborated with law enforcement agencies for successful arrests, ensuring the safe return of wanted individuals.
  • Conducted comprehensive background checks to gather crucial information on targets, enabling efficient capture strategies.
  • Successfully apprehended high-profile targets with minimal collateral damage or risk to public safety.
  • Assessed risks associated with each case before initiating an arrest plan, prioritizing the safety of all involved parties at every stage of the operation.
  • Attended professional training seminars and workshops to continually improve bounty hunting skills and knowledge.
  • Built a strong professional network within the bounty hunting community, sharing best practices and collaborating on complex cases when necessary.
  • Secured positive results through persistent tracking efforts across multiple jurisdictions when necessary.
  • Utilized various methods of transportation to discreetly follow targets while remaining undetected during stakeouts or pursuits.
  • Managed confidential information with discretion, maintaining client trust and privacy throughout engagements.
  • Reviewed [Number] accounts per day that were behind on payment to decide appropriate action.
  • Answered all customer inquiries.
  • Updated database and kept accurate records.
  • Located people failing to appear in court.
  • Uploaded evidence into case management system each day.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
  • Conducted mobile and stationary surveillance on subjects of [Type] investigations.
  • Conducted surveillance for up to [Number] hours at time.
  • Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.
  • Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.
  • Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.

Driver, Warehouse Orders

American Furniture Warehouse Co
04.2005 - 09.2009
  • Operated delivery vehicles to transport warehouse orders efficiently and safely.
  • Loaded and unloaded goods, ensuring accuracy in inventory management.
  • Collaborated with warehouse team to streamline order fulfillment processes.
  • Conducted regular vehicle inspections to maintain compliance with safety standards.
  • Trained new drivers on operational procedures and safety protocols.
  • Implemented route optimization strategies to enhance delivery efficiency.
  • Assisted in inventory audits, reducing discrepancies through meticulous record-keeping.
  • Coordinated with logistics staff to resolve delivery issues promptly and effectively.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
  • Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Inspected load security and checked for damages.
  • Filled out load paperwork and DOT-mandated log books.
  • Kept detailed records of deliveries and money received from customers.
  • Operated light trucks to deliver loads as far as [Number] miles from home location.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

No Degree - Business Communication

University of New Mexico
Albuquerque, NM

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staffing
  • Operations oversight
  • Personnel management
  • Inventory management
  • Staff training and development
  • Negotiation
  • Payroll processing
  • Operational reporting
  • Budget development
  • DOT compliance
  • Financial planning
  • Business operations management
  • Recruiting and hiring
  • Cost management
  • Vendor negotiation
  • Profit optimization
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Customer-oriented
  • Equipment operation
  • Schedule management
  • Materials transport
  • Vehicle inspections
  • Safe driving practices
  • Order picking and processing
  • Load security
  • Safe driving
  • GPS and route planning
  • Transportation safety
  • Route planning
  • Lift up to [number] pounds
  • Cargo handling
  • Delivery scheduling
  • Inclement weather driving
  • Shipping and packaging
  • Clean MVR
  • Class A commercial Driver's license
  • Long-haul driving
  • Attention to detail
  • Loading and unloading
  • Verbal and written communication
  • Heavy lifting
  • Vehicle inspection
  • Equipment maintenance
  • Emergency response
  • Invoice verification
  • Trip planning
  • Trained in [state] safety regulations
  • Courteous and polite demeanor

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • hazards, Curia 3 years

Languages

English

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Getting involved in local advocacy groups to promote positive change in the community
  • Outdoor Recreation
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Fundraising Events
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Playing Sports
  • Animal Care
  • Volunteering
  • Watching Movies and TV Shows
  • I participate in low-impact exercises to strengthen core muscles
  • Camping
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Participating in local clean-up initiatives
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cooking
  • I like working with my hands and fixing things
  • DIY and Home Improvement
  • Team Sports
  • Learning new cooking techniques and expanding my culinary skills
  • I participate in a variety of outdoor recreational activities
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • I enjoy cooking for friends and family gatherings
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Volunteering with youth sports programs as a [role]
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Youth Development Programs
  • Music
  • Adventure Travel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Career advancementCompany CultureFlexible work hoursHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Owner/Operator

Truckin Delicious
02.2022 - Current

Security Officer

Skate-O-Mania
03.2020 - 05.2025

Driver

Uber
02.2020 - Current

Driver, Warehouse Orders

American Furniture Warehouse Co
04.2005 - 09.2009

Bounty Hunter

Fast Action Bail Bonds
01.2002 - 07.2010

No Degree - Business Communication

University of New Mexico