Carly Blackie

• Oversaw daily salon operations , performed general salon tasks
• Maintained daily, monthly and quarterly records of costs and revenue
• Arranged regular maintenance services for all beauty equipment
• Accurately measured and blended materials according to specifications
• Performed efficient changeovers, washed down equipment ,cleaned totes
• Resolved customer complaints or problems to decrease escalation issues to corporate
• Kept salon clean, back bar, station
• Attended shows, classes, received 3 different certifications, attended over 40 hours of advanced education
• Mastered consultations
• Made clients feel relaxed, at ease at all times

*Managed more than 70 clients

•keep inventory constantly stocked, for assurance of clients desired results.

•Attended classes, and hair shows to learn new styles and color.

•kept work area clean, practiced board sanitation rules.

•kept a precise record of all clients formulas, and products sold.

•Always helped other stylist, if needed, with shampoos, applications etc.

• Colored and treated hair using modern technology
• Held salon training nights once a month, and taught staff new techniques
• Trained assistants 3 nights every week, tested them , and prepared them to be new stylist
• Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes
• Assigned duties or work schedules to employees for adequate shift coverage
• Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance
• Resolved customer complaints or problems to decrease escalation issues to corporate
• Assisted with development of improved seminars and training materials
• Promoted salon-exclusive products to increase retail sales
• Called clients to confirm upcoming appointments