Hi, I’m
Carly Clayton
Dexter,GA
A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life.
Eleanor Roosevelt
Summary
Hard-working and knowledgeable Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing planning and problem-solving strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Assigns tasks, trains employees, provides feedback, mediates interpersonal conflicts, and fosters a team of forward-thinking individuals. Excellent communication and listening skills. Provides leadership and vision which drives teams to meet goals and improve efficiency.
Overview
13
years of professional experience
Work History
Chick-fil-ADublin, GA
Supervisor
06.2016 - Current
Job overview
- Supervised and delegated tasks to 50+ team members daily.
- Set and achieved highest standards of organizational execution; fostered and encouraged positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Recorded financials at start and end of shifts to ensure daily records were accurate.
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Chick-fil-ADublin, GA
Team Member
02.2010 - 06.2016
Job overview
- Performed all lines of food production; adhered to food safety regulations and health and safety guidelines.
- Communicated effectively with team members and management to create work schedules and resolve any interpersonal issues as needed.
- Supported peers by assisting in peak periods and being recognized as advocate for brand through performance and attitude.
- Maintained productive, efficient approach to all tasks.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Middle Georgia State UniversityCochran, GA
Bachelor of Arts from English
01.2013 - 07.2019
University Overview
- Capstone Project: The Women of Fitzgerald: A Rise to Power
Skills
Customer Service
Microsoft Office SuiteTeam Building
Staff Management
Business Administration
Interpersonal Communication
Creative Writing
Grammar Usage
Editing Proficiency
Technical Research
Written Communication
Problem-Solving
Organization and Time Management
Decision-Making
Attention to Detail
Information Gathering and Analysis
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
Chick-fil-A
06.2016 - Current
Middle Georgia State University
Bachelor of Arts from English
01.2013 - 07.2019
Team Member
Chick-fil-A
02.2010 - 06.2016