Executed prior authorizations for topical, oral, and biologic prescription management; maintained relationships with pharmaceutical representatives
Medical Secretary, Precertification Specialist
Charleston Urology Associates (Roper St. Francis)
04.2017 - 08.2018
Optimized surgeon's schedule for consultations, in-office procedures, and post-op visits
Communicated hospital protocol, pre operative and post operative instructions to patients
Organized communication between hospital EMR and physician network EMR; collated incoming and outgoing referrals, medical records, and inpatient consult requests
Verified precertification for outpatient procedures such as catheter placement, vasectomies, kidney stone ablation, etc.
Front Office Associate
Coastal Dermatology
08.2011 - 04.2014
Recorded patient information and maintained schedule via EMR for clinic visits, surgical (MOHS) procedures & cosmetics
Determined health insurance eligibility; communicated prospective costs to patients
Processed incoming and outgoing referrals, medical records, and interoffice communication
Created visual media for printed advertisements
Edited website and managed online content
Gained knowledge of skincare ingredients & their uses, laser procedures, and injectable treatments; received, displayed, and maintained product inventory
Education
Associate In Arts Transfer Degree In Progress - Humanities And Social Sciences
Trident Technical College
North Charleston, SC
High School Diploma -
Wando High School
Mount Pleasant, SC
2005
Skills
EMR efficiency
Basic medical terminology and abbreviations
Cultural competency
Office visit triage and documentation
Private and government subsidized health insurance assistance
Computer literacy with an aptitude for learning software
MS Word, Excel, Google, and various visual media applications
Timeline
Digital Media Manager
Davidson Dermatology, Lesly S. Davidson MD
08.2018 - Current
Office Administrator, Patient Communication
Davidson Dermatology, Lesly S. Davidson MD
08.2018 - 08.2021
Medical Secretary, Precertification Specialist
Charleston Urology Associates (Roper St. Francis)
04.2017 - 08.2018
Front Office Associate
Coastal Dermatology
08.2011 - 04.2014
Associate In Arts Transfer Degree In Progress - Humanities And Social Sciences
Trident Technical College
High School Diploma -
Wando High School
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