Carly Diehl
Crisfield,US
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Experienced with administering medications to patients and monitoring for side effects. Utilizes strong communication skills to collaborate effectively with healthcare teams. Knowledge of medical protocols and patient care practices to ensure safe and accurate medication delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
The Woodlands of Ocean Pines
Berlin, MD
06.2025 - Current
- Administered medications safely and accurately to residents following established protocols.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Documented medication administration in electronic health records efficiently.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Communicated effectively with families regarding resident care plans and progress.
- Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
CASHIER
Food Lion
Crisfield, MD
06.2024 - 01.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
ONLINE PERSONAL SHOPPER
Lowes Home Improvement
Seaford, DE
08.2023 - 05.2024
- Greeted customers, enhancing satisfaction through personalized service and product expertise.
- Coordinated vendor interactions, ensuring prompt product deliveries and accurate inventory records.
- Managed order records, achieving precise tracking of returns, exchanges, and payments.
- Handled customer inquiries efficiently, boosting response times and service quality.
- Facilitated refunds and exchanges, streamlining processes for improved customer experience.
PACKAGE HANDLER
FedEx
Seaford, DE
08.2022 - 08.2023
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Followed company policies and procedures for secure package handling.
- Maintained clean and organized work area, adhering to safety standards.
ONLINE PERSONAL SHOPPER
Walmart
Seaford, DE
02.2021 - 06.2022
- Assisted in selecting items according to customer preferences.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
DENTAL STERILIZATION TECHNICIAN
Chesapeake Health Care
Princess Anne, MD
01.2024 - 2025
- Executed thorough cleaning and sterilization protocols for dental instruments, maintaining compliance with health regulations and improving operational readiness.
- Implemented a tracking system for sterilized instruments, enhancing inventory management and reducing the risk of cross-contamination.
- Developed a tracking system for sterilized instruments, streamlining inventory management and significantly reducing cross-contamination risks.
- Partnered with dental staff to optimize instrument preparation workflows, leading to improved efficiency and reduced patient wait times.
Education
HIGH SCHOOL DIPLOMA -
Seaford High School
Seaford, Delaware06-2020
Skills
Customer service
Bathing assistance
Vital signs monitoring
HIPAA compliance
Dressing assistance
Feeding assistance
Patient care
Certification
- CMT - Certified Medication Technician
Timeline
Certified Medication Technician
The Woodlands of Ocean Pines
06.2025 - Current
CASHIER
Food Lion
06.2024 - 01.2025
DENTAL STERILIZATION TECHNICIAN
Chesapeake Health Care
01.2024 - 2025
ONLINE PERSONAL SHOPPER
Lowes Home Improvement
08.2023 - 05.2024
PACKAGE HANDLER
FedEx
08.2022 - 08.2023
ONLINE PERSONAL SHOPPER
Walmart
02.2021 - 06.2022
HIGH SCHOOL DIPLOMA -
Seaford High School