Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Garrison

Crisfield,MD

Summary

I excelled academically throughout high school, completing two years of online courses before transitioning to Crisfield High, where I was placed in advanced classes, particularly math. I scored 1300 on the PSAT, 92 on the ASVAB, and achieved a superscore of 1440 on the SAT, the highest in my school. I also took dual enrollment courses and served as a math TA, tutoring classmates and providing SAT advice. In addition to my academic success, I worked in various roles in customer service, including deli, cashier, and food preparation, where I handled up to 32 hours in 48 hours and resolved difficult customer issues with professionalism. I gained practical experience working with a plumbing company, handling installations, repairs, and diagnostics, and working on home renovations with my father, managing full remodels and using a range of hand, electric, and air tools. This diverse background highlights my strong problem-solving skills, reliability, and ability to adapt quickly in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

WAWA
10.2024 - Current
  • Adapted to multiple roles, including working behind the deli, preparing food, making hot and frozen drinks, stocking the icebox, and managing cashier duties.
  • Ensured smooth operations by staying organized and handling tasks efficiently, including spending up to 6 hours in the icebox during shifts.
  • Remained flexible with scheduling, taking on any shift or doubling up when needed, including working 32 of 48 hours in a row during peak times.
  • Handled difficult customer situations calmly and professionally, resolving issues quickly and maintaining customer satisfaction, even if that meant admitting fault to find a solution.
  • Took initiative to anticipate customer needs, building strong relationships and fostering repeat business by providing exceptional service.
  • Consistently contributed to a well-organized, clean, and efficient work environment, making sure everything ran smoothly and customers were taken care of.

Plumbers Apprentice

Annemessex Plumbing
04.2023 - 09.2024
  • Worked directly with the owner of a plumbing company, handling installations, repairs, and diagnostics.
  • Acted as a key point of contact between my boss and customers, ensuring clear communication and addressing concerns.
  • Managed tool organization and restocking, maintaining an efficient and well-prepared job site.
  • Gained hands-on experience working with various piping materials, including cast iron, galvanized steel, brass, copper, CPVC, and PEX A & B.
  • Applied plumbing codes, including Drainage Fixture Units (DFU), slope, and venting requirements, on each project.
  • Installed water and sewer mains, set fixtures, and tested systems to ensure they functioned properly and met safety standards.
  • Developed problem-solving skills, taking the lead on diagnosing and resolving plumbing issues independently and within a team.
  • Took on physically demanding tasks, consistently demonstrating strong work ethic and reliability.
  • Adapted quickly to new challenges and continuously worked to improve plumbing skills.
  • Focused on detail and quality, ensuring all work met industry standards and customer expectations.

Construction Worker

Preston Garrison
01.2021 - 09.2024
  • Worked with my father building and renovating houses, including a late 1800s home and a 4,000-square-foot rebuild.
  • Managed full remodels, including electrical, plumbing, flooring, roofing, and structural work.
  • Used hand tools, electric tools, air tools, and nail guns for various construction tasks.
  • Maintained clean and organized job sites to ensure safety.
  • Collaborated with experienced professionals to expand knowledge of construction principles and standards.
  • Overcame language barriers by learning basic Spanish to communicate with team members effectively.

Education

High School Degree - Psychology, Public Speaking, Elementary Statistics, AP Calculus

Crisfield High School And Academy
Crisfield, MD
06.2024

Skills

  • Computer literacy
  • English
  • Leadership
  • Plumbing Experience
  • Construction Experience
  • Customer Service
  • hand tools
  • Power tools
  • Air tools
  • Attention to detail

Timeline

Customer Service Associate

WAWA
10.2024 - Current

Plumbers Apprentice

Annemessex Plumbing
04.2023 - 09.2024

Construction Worker

Preston Garrison
01.2021 - 09.2024

High School Degree - Psychology, Public Speaking, Elementary Statistics, AP Calculus

Crisfield High School And Academy
Alexander Garrison