Carly Ebetino
Cedar Falls
Summary
Direct care professional well-versed in assisting individuals to meet social, medical, and emotional needs. Trained in emotional, medication and household management. Devoted to providing companionship and attentive care.
Overview
12
12
years of professional experience
Work History
Funding Specialist
Talk To Me Technologies
01.2023 - Current
- Streamlined the grant application process, resulting in increased efficiency and higher success rates.
- Secured funding for projects by researching and identifying potential grant opportunities.
- Maintained accurate records of all funding activities, ensuring compliance with HIPAA requirements and regulations.
- Enhanced the organization's financial stability by cultivating relationships with payors and sponsors.
- Handled escalated calls efficiently, finding satisfactory resolutions for both clients and the company alike.
- Developed rapport with clients through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of client interactions, ensuring proper follow-up and resolution of issues.
Care Provider - Respite and SCL
Respite Connection
10.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Organized medication and provided reminders according to schedule.
- Documented vitals, behaviors and medications in client medical records.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Conferred with supervisor to discuss patient condition and medical care.
Bartender
Octopus College Hill
03.2020 - 01.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed cash and bar revenue during special promotions or sporting events.
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
Patient Care Coordinator
VGM - Homelink
05.2018 - 12.2018
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Encouraged patients to schedule recommended tests and procedures.
- Communicated with insurance providers to understand patient need and coverage.
- Negotiated coverage with insurance providers to maximize both patient care and insurance spending.
Server/Bartender
Rudy's Tacos
05.2012 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Master of Arts - Clinical Mental Health Counseling
University of Northern Iowa
Cedar Falls, IA05.2026
Bachelor of Arts - Psychology
University of Northern Iowa
Cedar Falls, IA12.2022
Associate of Arts - Psychology
Hawkeye Community College
Waterloo, IA12.2017
Skills
- Incident Reporting
- Needs Assessment
- Patient and Caregiver Education
- Client Requirements
- Individual Service Plans
- Attentive to People
- Verbal and Written Communication
- HIPAA Compliance
- Time Management
- Service Documentation
Languages
American Sign Language
Limited Working
Timeline
Funding Specialist
Talk To Me Technologies
01.2023 - Current
Care Provider - Respite and SCL
Respite Connection
10.2020 - Current
Bartender
Octopus College Hill
03.2020 - 01.2023
Patient Care Coordinator
VGM - Homelink
05.2018 - 12.2018
Server/Bartender
Rudy's Tacos
05.2012 - 10.2020
Master of Arts - Clinical Mental Health Counseling
University of Northern Iowa
Bachelor of Arts - Psychology
University of Northern Iowa
Associate of Arts - Psychology
Hawkeye Community College
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