Carly Fulton
Sioux City,Iowa
Summary
Natural born leader. Experienced as a customer service professional with an energetic work attitude. Strong ability to multitask in a fast-paced environment. Motivated towards achieving set goals accurately and efficiently. A team player who is attentive to detail. Able to negotiate, and problem solve quickly. Combining curiosity with action.
Overview
7
7
years of professional experience
Work History
Collections Associate
PREMIER Bankcard
Dakota Dunes, SD
02.2023 - 07.2026
- Managed overdue accounts to enhance collection efficiency and reduce delinquency rates.
- Collaborated with team members to refine collection strategies and improve overall performance.
- Conducted negotiations with customers to establish payment plans, ensuring mutual agreement and compliance.
Machine Operator
Royal Canin
North Sioux City, SD
04.2022 - 01.2023
- Monitored production processes to ensure adherence to safety and quality standards.
- Complied with company and OSHA safety rules and regulations.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Assistant Store Manager
ALDI
Sioux City, IA
11.2019 - 03.2022
- Supervised daily store operations to ensure compliance with company standards and policies.
- Trained and mentored staff on best practices for customer service and inventory management.
- Implemented efficient merchandising strategies that enhanced product visibility and sales performance.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
Education
High School Diploma -
Central High School
Norwood Young America, MN05-2019
Skills
- Empathy and tactfulness
- Customer service
- Assertiveness
- Patience and persistence
- Active listening
- Problem resolution
Timeline
Collections Associate
PREMIER Bankcard
02.2023 - 07.2026
Machine Operator
Royal Canin
04.2022 - 01.2023
Assistant Store Manager
ALDI
11.2019 - 03.2022
High School Diploma -
Central High School