Carly Gallagher
Saint Louis,MO
Summary
Possesses versatile skills in project management, Case Managment, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Project Manager
NFP Corporation
10.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Case Manager
The Rehabilitation Institute of St. Louis
04.2023 - 08.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Case Manager
Adult Protective Services
08.2018 - 04.2023
- Built trust with diverse populations through compassionate engagement techniques, utilizing cultural competence principles to ensure culturally responsive services were provided to all families.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
- Assessed community needs and identified resources for social and community service programs.
- Performed at home visits daily.
Internship
Planned Parenthood
09.2018 - 08.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Increased employee engagement by designing interactive workshops focused on inclusivity principles.
Server
The Mack Bar And Grill
04.2016 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Public Health
Lindenwood University
Saint Charles, MO05-2018
Skills
- Project management
- Relationship building
- Schedule management
- Organization and multitasking
- Documentation and reporting
- Flexible and adaptable
- Calm under pressure
- Active listening
- Decision-making
- strong adaptability
Timeline
Project Manager
NFP Corporation
10.2024 - Current
Case Manager
The Rehabilitation Institute of St. Louis
04.2023 - 08.2024
Internship
Planned Parenthood
09.2018 - 08.2019
Case Manager
Adult Protective Services
08.2018 - 04.2023
Server
The Mack Bar And Grill
04.2016 - 08.2018
Bachelor of Science - Public Health
Lindenwood University
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