Carly Henderson
Middleboro,MA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Bar/ General Manager
The New World Tavern
04.2025 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Bartender
Main Street Sports Bar and Grill
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The New World Tavern
03.2023 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Lead COVID-19 Screener
Visit Healthcare
07.2021 - 04.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw in-person and curbside patient registration and processing.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Provided COVID-19 FAQs and educational material to patrons and employees.
COVID-19 Tester
Visit Healthcare
04.2021 - 07.2021
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Assessed vitals while adhering to PPE requirements and other restrictions.
Mental Health Specialist
High Point Treatment Center
07.2016 - 08.2020
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Monitored patients and assessed suicide risks.
- Performed client assessments and developed treatment plans.
TMS Technician
Achieve TMS East
08.2019 - 04.2020
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Documented observations and baseline measurements in medical records.
Mental Health Technician
Southcoast Behavioral Health
04.2018 - 08.2018
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Research Assistant
Quincy College
05.2015 - 05.2016
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative and quantitative analysis.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Master of Arts - Psychology
Fisher College
Boston, MA05.2021
Bachelor of Arts - Psychology
Curry College
05.2018
Associate of Arts - Psychology
Quincy College
05.2016
Skills
- Dependable and Responsible
- Attention to Detail
- Active Listening
- Problem-Solving
- MS Office
- Decision-Making
- First Aid/CPR
- PPE Compliance
- Critical Thinking
- Multitasking Abilities
- Analytical and Critical Thinking
- Self-Motivated
- Customer Service
- Conflict Resolution
- Good listening skills
- Decision Making
Personal Information
Title: Psychology
Skills
- Responsible
- Microsoft Office
- Leadership
- Organization and Time Management
- Teambuilding
- Data Entry
Timeline
Bar/ General Manager
The New World Tavern
04.2025 - Current
Bartender
Main Street Sports Bar and Grill
07.2024 - Current
Bartender
The New World Tavern
03.2023 - Current
Lead COVID-19 Screener
Visit Healthcare
07.2021 - 04.2022
COVID-19 Tester
Visit Healthcare
04.2021 - 07.2021
TMS Technician
Achieve TMS East
08.2019 - 04.2020
Mental Health Technician
Southcoast Behavioral Health
04.2018 - 08.2018
Mental Health Specialist
High Point Treatment Center
07.2016 - 08.2020
Research Assistant
Quincy College
05.2015 - 05.2016
Bachelor of Arts - Psychology
Curry College
Associate of Arts - Psychology
Quincy College
Master of Arts - Psychology
Fisher College
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