Carly Hicks
Morning View,KY
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
6
6
years of professional experience
Work History
Server
First Watch Daytime Cafe
Crestview Hills, KY
08.2024 - Current
- Checked food before serving it to customers.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
Shift Leader
One Holland
41051, KY
10.2019 - 02.2024
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Education
Simon Kenton Highschool
Independence, KY06-2021
Skills
- Multitasking and organization
- Positive and professional
- Positive guest interactions
- Strong work ethic
- Hospitality service expertise
- Adaptability
- Communication skills
Timeline
Server
First Watch Daytime Cafe
08.2024 - Current
Shift Leader
One Holland
10.2019 - 02.2024
Simon Kenton Highschool
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